Repair Technician I

Brightstar Lottery • San Antonio, TX

5d • Onsite

About The Position

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.Global Leader in Lottery Solutions | Brightstar LotteryDiscover Brightstar Lottery, the global leader in lottery innovation. Safe, secure, and engaging solutions that benefit communities and meet player needs. Position SummaryWe are seeking a motivated and detail-oriented Repair Technician I to join our Manufacturing/Repair Logistics team in San Antonio, TX. In this role, you will be responsible for troubleshooting, repairing, and maintaining lottery terminals and associated equipment to ensure optimal performance. This position offers the opportunity to work with advanced technology in a fast-paced, team-oriented environment.

Requirements

• High school diploma or GED required
• 1+ year of related experience required
• Experience working with electronics and electromechanical devices required
• Proficiency with computer systems and software applications
• Valid driver’s license with a good driving record
• Ability to accurately distinguish colors for troubleshooting purposes

Nice To Haves

• Experience with communications and IP-based technology preferred

Responsibilities

• Troubleshoot and repair terminals and peripherals down to the component and board level
• Test Point-of-Sale (POS) and communications equipment to determine root cause of failure
• Clean, inspect, and maintain equipment to ensure reliability and quality standards
• Support Field Service Technicians by managing inventory, tools, and parts distribution
• Maintain accurate repair logs and inventory records through data entry systems
• Assist in maintaining appropriate inventory levels of spare parts, sub-assemblies, and terminals
• Perform quality checks on returned parts from vendors and repair centers
• Maintain a clean, organized, and safe warehouse environment
• Collaborate with internal departments and support field operations as needed
• Perform general administrative and data entry duties
• Operate warehouse equipment, including forklifts
• Occasionally operate a box truck to support installation activities and equipment movement
• Coordinate transfer of equipment between facilities

Benefits

• Medical, dental, and vision coverage starting Day 1
• 3 weeks of paid vacation (prorated first year)
• 401(k) with company match and immediate vesting
• Company-paid parental leave, life insurance, and disability coverage
• Tuition reimbursement and gym membership reimbursement
• Identity theft protection
• Non-exempt roles are eligible for irregular discretionary bonuses.
• health, dental, and vision insurance
• life, accident, and disability insurance
• tuition reimbursement
• paid time off
• wellness programs
• identity theft insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED