Repair Technician I - Medical Devices

Arthrex

91d•Onsite

About The Position

Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is looking for a Repair Technician I to join our team in a role that blends hands-on technical skill with critical diagnostic work. This position will perform incoming evaluations to identify failure modes and utilize everything from digital multimeters to oscilloscopes to ensure our medical devices meet life-saving specifications. Whether it is disassembling complex components or navigating SAP to track work orders, commitment to Good Document Practices (GDP) and precision. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

Requirements

High school diploma or equivalent required.
Basic knowledge of visual inspection, part handling, component assembly, and barcode scanning.
Basic ability to test, disassemble and repair returned products.
Navigates SAP, Agile and Documentum systems with assistance.
Solving simple math equations and the ability to perform tasks through verbal communication.
Good manual dexterity to assemble electro-mechanical assemblies.
Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above.
Ability to verbally communicate ideas and issues effectively to other team members and management.
Ability to write and record data and information as required by procedures.
The employee is regularly required to talk or hear.
The employee is frequently required sit; use hands and fingers, to handle, or feel; and reach with hands and arms.
The employee must occasionally lift and/or move up to 30 pounds.
Visual acuity necessary to do the job safely and effectively.

Nice To Haves

ERP and Complaints database experience preferred.
Basic knowledge of MS Office (Excel, Teams, Outlook) preferred.
Basic CNC and bead blasting skills preferred.
Experience in the medical device industry or similar preferred.
Experience working in a fast paced, multilayered work environment preferred.

Responsibilities

Operates a variety of hand-operated tools and electronic equipment to repair products specified on work orders using standard work instructions and inspection procedures.
Performs incoming evaluations and identify failure mode of returned product using a variety of factors.
May support daily product testing by performing FCO (Final Checkout), FCL (Final Check List) and other automated or manual electrical tests.
Tests products use a variety of tools which may include computer programs, Digital Multi Meters, Oscilloscopes, light measurement equipment, digital and analog electrical test equipment.
Record test results and findings into forms or database applications.
Responsible for accessing and following packaging instructions and work instructions from PLM and Document management systems based on product structure requirements.
Prepares, issues, and kits materials based upon the Repair Work Order Pick List requirements according to work instructions and departmental guidelines.
Performs inspection of work completed and documentation to assure correct specifications and functional criteria have been met.
Performs daily cleaning of the work area and initiates “Area Clearance” to maintain material traceability at the workstation.
Performs or initiates required Preventive Maintenance schedules on the equipment and tooling within the repair department.
Support department with internal/external audits and non-conformances (NCRs)
Ensure all departmental procedures and Good Document Practices (GDP) are followed.
Provides department management with input for new products, processes, procedures, and fixture development.
Ability to work on multiple process steps or lines adjusting and reprioritizing work as necessary.
Must accurately transact Service work order data into ERP.
Participate in required company training activities related to products and processes supporting medical device manufacturing.
Maintain and follow electrostatic discharge (ESD) work environment procedures.