Repair & Restoration Specialist

Optical Cable Corporation • Plano, TX

17h • Onsite

About The Position

The Repair and Restoration Specialist is responsible for diagnosing, reworking, and restoring non-conforming or failed fiber optic cable assemblies to meet industry standards and customer specifications. This role combines precise manual craftsmanship with technical diagnostic skills to salvage high-value cable assemblies.

Requirements

• Associate Technical Degree or relevant work experience
• 2–4 years of experience in fiber optic cable assembly manufacturing, with a specific focus on termination, polishing, and testing.
• Excellent computer skills required with familiarity and skill in software packages such as Microsoft Word and Excel
• Proficiency with fiber-optic test equipment (OTDR, Interferometers, Visual Fault Locators)
• Possess an excellent mechanical aptitude with knowledge of fiber optic cable and connector design and its application to production processes
• Ability to understand and implement Quality procedures
• Excellent oral and written communication skills required with the demonstrated ability to express oneself clearly and concisely

Nice To Haves

• Prior rework experience is highly preferred.

Responsibilities

• Performs specific job responsibilities: Inspect failed or nonconforming fiber optic assemblies - including single-mode, multimode, multi-fiber/MTP/MPO, ruggedized fiber optic connectors including expanded-beam, SMPTE and Hybrid (Fiber & Electric)—to determine the root cause of the failure.
• Utilize specialized test equipment—including Visual Fault Locators (VFL), Optical Time-Domain Reflectometry (OTDR) and Insertion Loss (IL) / Return Loss (RL) meters to evaluate cable assemblies.
• Provide sales repair estimates in a timely manner.
• Provide detailed rework procedure and BOM’s for production to complete the repair.
• Safely disassemble ruggedized housings, back-shells, and complex multi-pin connectors to salvage high-cost components from scrap assemblies.
• Accurately log rework actions, failure modes, and test results to help engineering identify recurring trends.
• Assist production with terminating, polishing, optical testing & interferometry.
• Promotes OCC’s service excellence and quality. Provides excellent service to customers; builds strong relationships and team cohesiveness; focuses on quality and positive solutions; communicates respectfully; demonstrates compassion and understanding in response to customer request/needs.
• Champions OCC’s vision and values (as outlined in the 15 Essential Point of Success); complies with policies and procedures, ethical standards and Code of Conduct.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree