Rentals Technician
About The Position
Reporting to the General Manager, the Rental Technician is responsible for maintaining, calibrating, troubleshooting, and deploying environmental monitoring and industrial safety instrumentation. The ideal candidate will have a strong mechanical and electrical aptitude, a proactive mindset, and a commitment to excellence in customer service and technical support. Provides technical expertise to sales representatives, resellers and customers during the sales process. Responsible for the development and use of a set of software tools to improve the accuracy, completeness, and timeliness of Quotations, Orders and Order Changes. This position is part of the Technical Sales Support Department located in Houston, TX and will be on-site.
Requirements
- Associate’s degree or technical certification in electronics, instrumentation, or related field preferred.
- Military technical training (e.g., avionics, electrical systems) may substitute for formal education.
- 1+ years of experience in instrumentation, calibration, or technical service preferred
- Experience with environmental monitoring, construction services, or industrial gas detection instruments is highly desirable.
- Valid driver’s license and clean driving record.
- Customer-focused attitude with a commitment to high service standards.
Responsibilities
- Install, calibrate, maintain, and troubleshoot a variety of environmental and gas detection instruments, in-house.
- Perform routine inspections and diagnostics on rental fleet equipment to ensure peak performance and compliance with manufacturer and safety standards.
- Prepare instruments for rental orders, including functional checks, firmware updates, cleanliness and performance verification.
- Assist with field service deployments, customer training, and onsite technical support.
- Maintain accurate service records and documentation for equipment maintenance, repairs, and calibrations.
- Collaborate with sales and operations teams to meet customer needs and respond to urgent requests.
- Support internal quality control processes and ensure that all outgoing equipment meets Ajax and In-Situ quality benchmarks.
- Participate in ongoing training and development for new technologies and instrumentation.
- Uphold company safety standards during all service procedures, both in the shop and on-site.
Benefits
- Professional onboarding and training options
- Powerful team looking forward to working with you
- Career coaching and development opportunities
- Health benefits
- 401(k)
- Life, AD&D, Pet Insurance, Identity Theft Protection, Legal Services.
- Flexible Spending Account (FSA) for Dependent Care.
- Health Savings Account (HSA).
- Other supplemental options.
- Paid Parental Leave.
- Continuing Education Reimbursement.
- Dependent Care and Wellness Reimbursements.
- paid off time
- medical/dental/vision insurance
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
