Rentals and Special Events Host

COUNTRYSIDE YMCA • Lebanon, OH

2d • Onsite

About The Position

The Special Events Host oversees and assists members and participants with the facilitation of special events or after hours/overnight lock-in events being held at the Ralph J Stolle Countryside YMCA or Little Miami Learning Center facilities.

Requirements

• Must be 18+ years of age
• High School Diploma or equivalent
• Prior customer service experience
• Current Basic Life Support CPR & First Aid. If qualifications are not met at the time of the application, staff agrees to become certified at the next available opportunity.
• Knowledge of and familiarity with Countryside's facilities.
• Superior customer service, communication and organizational skills.
• Ability to anticipate a variety of scenarios and respond professionally.
• Ability to lift, bend, twist or reach/carry equipment for setting up/breakdown of events.
• Availability two weekends per month.
• Will be required to work a minimum of two events, or five (5) hours per month.
• Must pass a criminal background check and complete new hire training requirements.
• Reliable, punctual attendance.
• Flexibility in schedule may be requested based upon business needs.
• Each Staff is required to work a max of 1-2 Lock -In events per year.
• All employees are required to follow our child protection policies, complete required training, and report any suspicious or inappropriate behavior immediately.

Responsibilities

• Sets-up room prior to the arrival of guests.
• Handles food delivery.
• Meets and greets party guests, and has them sign the General Waiver sheet.
• Reviews event details with parent/client.
• Facilitates a smooth-running event through service, the anticipation of needs, etc.
• Moves the group between activities and assists in their packing up in a timely manner, when necessary.
• Cleans up event space and returns items to proper storage areas.
• Knows emergency procedures and the Emergency Action Plan and policies for the safety of the guests.
• Follows all safety and risk management procedures and reports safety issues to the Director.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees