Rental Yard Supervisor

White Cap•Las Vegas, NV

1d•$25 - $36

About The Position

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. Job Summary Manage designated areas of Warehouse Operation, oversee functional areas, and perform manager’s duties as assigned. Responsible for consistent application of SOPs (Standard Operating Policies) and associate administration in the facility. Coordinates all rental activities in an assigned region. Supports telephone and walk-in customers with construction and industrial equipment rentals. Verifies that equipment is inspected before and after rental and ensures all equipment is ready for rental.

Requirements

Experience in warehouse, distribution, rental, or equipment operations, including inventory and order fulfillment processes
Demonstrated ability to lead, train, delegate work, and provide day-to-day guidance to associates
Experience coordinating equipment rentals, rental orders, returns, billing, and related customer service activities
Strong understanding of inventory control, cycle counting, asset tracking, and equipment readiness processes
Ability to troubleshoot operational and customer issues, prioritize competing demands, and independently drive issues to resolution
Strong commitment to workplace safety, including knowledge of warehouse equipment, hazardous materials, and established safety procedures
Strong communication and customer service skills with the ability to collaborate effectively with customers, sales teams, and operational partners
Proficiency with inventory, rental, order management, or ERP systems and related operational documentation

Responsibilities

Trains staff to ensure attainment of department performance goals
Manages and ensures successful achievement of performance goals of assigned functional areas.
Controls warehouse expenses.
Ensures compliance with all personnel policies.
Ensures a safe working environment for all associates including surveying facility for repair and maintenance items, promoting and managing safety programs; ensuring policy adherence for worker’s compensation and general liability issues.
Ensures the Asset Protection and Hazmat programs are enforced.
Opens and closes the distribution center, authorizes refunds, and handles customer problems.
May act as manager and performs other duties as assigned.
Processes regional rental orders. Bills customers and processes rental returns. Maintains files on all rental jobs.
Manages re-rent purchase orders and the reconciliation of accounts payable invoices for re-rents.
Handles cycle counts and inventory asset conversions for all rental products.
Ensures inventory is repaired and maintained. Monitors rental transactions to track lost or stolen equipment.
Provides support to Account Managers regarding rental equipment. Communicates problems to sales representatives and customers, such as shortages, delivery issues, and damages.
Responds to customer issues and escalates concerns as needed.
Offers guidance and feedback to Rental Coordinators.