Rental Technician
About The Position
As a Rental Technician, you play a key role in setting guests up for a safe, fun, and memorable day on the mountain. You’ll outfit skiers and snowboarders with appropriate gear based on their measurements, ability level, and current slope conditions. Our rental shop serves a wide range of ability levels, so maintaining up-to-date product knowledge and equipment familiarity is essential to making informed recommendations and ensuring guest satisfaction. In addition to technical knowledge, this role requires strong customer service skills, attention to detail, and the ability to thrive in a fast-paced, high-volume environment.
Requirements
- High school degree or equivalent.
- Minimum age: 18 years old.
- Ability to pass background check to company standards.
Nice To Haves
- Rental shop experience preferred.
- Inventory experience preferred.
Responsibilities
- Greet guests and provide friendly, knowledgeable assistance throughout the rental process.
- Fit guests with appropriate ski or snowboard equipment based on their ability level, measurements, and current snow conditions.
- Adjust and test bindings to manufacturer specifications to ensure safety and performance.
- Maintain cleanliness and organization of the rental shop, including equipment storage and fitting areas.
- Inspect, clean, and perform basic maintenance on rental gear between uses.
- Process rental transactions using a point-of-sale (POS) system, including handling payments and issuing receipts.
- Communicate clearly with guests, answering questions and offering advice on equipment use and mountain conditions.
- Monitor inventory levels and assist with restocking and equipment rotation.
- Follow all safety guidelines and resort policies, including those related to guest service and equipment handling.
- Collaborate with team members and other departments to ensure a smooth and efficient rental experience for guests.
- Adheres to all company safety policies and procedures, actively contributing to a safe working environment for self, coworkers, and guests.
- Support Eldora’s corporate responsibility commitment to protect the environment by participating in our Sustainable Transportation Program.
- Must be able to work weekends and holidays as required by resort operations.
Benefits
- Free employee season pass
- Discounted dependent(s) season pass
- Free and discounted friends & family day passes
- Free RTD EcoPass
- Discounts across the resort (food & beverage, retail, rentals, lessons & more)
- 401k with up to 5% company match & immediate vesting
- Free reciprocal access for employees to other POWDR resorts & Colorado Ski Country resorts
- 50% day passes at IKON pass resorts (out of state & out of country)
- Accumulates sick time
- Employee housing
- Unique work atmosphere
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
