Rental Specialist

Fabick Cat • McFarland, WI

3d • Onsite

About The Position

The Rental Specialist works under the supervision of the Region Rental Sales Manager and is responsible for coverage of assigned territory and/or customers for specific equipment and attachment rentals and sales. They must maintain familiarity with customers' operations and business requirements, attain a satisfactory rental and sales volume for the different products they are responsible for at an acceptable profit level. This role provides feedback to other customer contact departments within the company, works cooperatively with fellow employees to offer customers solutions and an industry-leading customer experience, attends meetings and conventions as assigned, and reports sales data and maintains accurate records through the use of company provided technology. Miscellaneous duties as required.

Requirements

• Post-secondary education in business or a related discipline or 3+ years of related work experience or training is preferred.
• Background in construction or aerial equipment sales or rental is a plus.
• Must have experience dealing with a fast-paced, transactional business style in varied markets.
• A strong mechanical aptitude is required.
• There must be a solid understanding of marketing and sales psychology and mathematical and computer capabilities.
• The individual must be able to work under deadlines, communicate and negotiate with experienced customers, and handle the pressure associated with all situations.
• The ability to learn quickly and to function independently will help the individual succeed.
• Strong written and verbal communication skills are a must.
• A valid driver's license is required.
• The individual must be willing to travel within an assigned territory and work irregular hours as required.

Nice To Haves

• Knowledge of construction and aerial equipment is a plus.

Responsibilities

• Responsible for rental coverage of an assigned territory and/or customers.
• Provides adequate coverage of assigned territory and/or customers for the specific equipment and attachment rentals and sales they are responsible for through regular contact, including office and job site visits, telephone contact, direct mail, and other appropriate means, in a structured and timely manner.
• Works closely with customers to assist them with proper equipment solutions, providing professional advice when requested. Consult with the Sales Manager on the management of each account. Arrange your own travel plans.
• Maintains familiarity with customers' operations and requirements. Maintains a strong knowledge of our customers' markets, focusing on general construction, landscape contractors, residential and commercial construction, industrial sites, and manufacturing. Is aware of general market conditions.
• Keeps abreast of product updates for products they represent and competitors' products. Keeps Sales Manager informed as to changes in the market.
• Attains a satisfactory rental and sales volume and profit. Achieves steady growth and increases rental and sales volume across all products and services in their portfolio consistent with profit objectives and company goals.
• Provides feedback to other customer contact departments within the companies. Informs appropriate managers of all customer comments about their departments and lends assistance where applicable. Work closely with the Credit department to ensure current and correct account status. Participates in the collection of overdue accounts.
• Works cooperatively with fellow employees. Works closely with other customer contact colleagues in their territory and Rental Counter personnel, supporting their efforts and presenting a consistent, unified message to our customers. The Rental Specialist is responsible for promoting "The Whole Store" to provide customers with value-added solutions and an industry-leading customer experience.
• Attends meetings and conventions as assigned. Attends company, customer, and association events as the Sales Manager assigns.
• Reports rental/sales data and maintains accurate records using company-provided technology. Data collection and reporting are integral and essential parts of the Rental Specialist's responsibilities. Must become proficient in the use of the company-provided CRM. Documents customer information, ownership files, customer activity, lost and successful rentals/sales, and other reports as requested by the Sales Manager. Reports must be timely and accurate.
• Performs other miscellaneous duties as required.

Benefits

• Competitive salary and bonus structure.
• Full benefits package including health, dental and vision beginning on first day of employment.
• Professional development opportunities.
• A chance to be part of a legacy organization that values integrity, excellence, and leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree