Rental Shop Coordinator- Wagner Rents

Wagner Equipment•Aurora, CO

4d•$30 - $34•Onsite

About The Position

The Rental Shop Coordinator is responsible for overseeing and organizing all aspects of the branch maintenance operations, including supervising and training mechanics and yard personnel in a manner that reflects the company’s vision of working as “One Professional Team.” This position is also responsible for ensuring required paperwork is accurate and completed on a timely basis.

Requirements

High School Diploma or GED
5 years in the mechanical repair field with lead person or shop foreman experience
3+ years customer service experience
3+ years supervisory/management experience
Strong computer skills
Standing, walking, talking, sitting, use of hands & hearing
Ascending or descending ladders, stairs, etc.
Heavy work that includes lifting and/or moving objects up to 70 pounds or more
Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
Safety & Product Knowledge
Intermediate leadership skills
Basic knowledge of Microsoft Word and Excel
Basic knowledge of DBS
Intermediate knowledge of Microsoft Outlook
Intermediate knowledge of Wynne

Responsibilities

Assisting with the processing of work orders, purchase orders, and other relevant paperwork.
Ensuring completion of all relevant paperwork in a timely manner, including Safety Damage Sheets, Purchase Orders, Incident Reports, warranty work orders, and customer invoicing.
Creating and closing all PO’s in a timely manner, ensuring accuracy, correct pricing, and detailed comments for future reference.
Managing available reports to boost productivity.
Reviewing profit and loss statements to help manage repair expenses and maximize profitability.
Ensuring a safe work environment by modeling and requiring that safety policies are always followed.
Prioritizing maintenance productivity by internal/external customer promise (reservation) date, mechanic’s skill level, and profitability to the company.
Efficiently coordinating urgent rental equipment requests.
Coordinating the availability of rental equipment with counter representatives.
Coordinating the availability of sales equipment with the sales coordinator.
Seeking 6 Sigma efficiency improvements.
Ensuring compliance with various regulatory agencies, such as ANSI, OSHA, and DOT.
Communicating the status of customer repairs in a professional and courteous manner.
Negotiating invoicing disputes with customers.
Communicating with rental and equipment sales representatives to ensure customer satisfaction.
Training assigned personnel according to mechanic’s skill level and company needs.
Ensuring company standards of quality are achieved.
Coordinating the timely preparation of all new equipment deliveries from the manufacturer.
Seeking assistance from the Branch Manager as needed.
Performing other duties as assigned by manager.
Indirectly supervising Level 1, 2, 3, and Field Service Mechanics.
Providing positive leadership, a professional image, and solid work ethics and values.
Cultivating a 5S culture and inspiring positive change.
Developing an effective work schedule that meets daily and after-hour productivity challenges.
Discussing objectives for strategic goals and developing an achievable action plan for success.
Monitoring and documenting the performance of direct reports and conducting performance reviews.

Benefits

Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year
8 company paid holidays
Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans - 401K and Roth 401K
Company contribution up to 7% for eligible employees in retirement plans
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU services (payroll deductions savings, accounts, loans, VISA card, and more)
Supplemental life Insurance
Critical Illness + Accidental Insurance
ID WatchDog
Discounted employee phone plans