Rental Sales Specialist

American Equipment LLC • Farmington, NY

27d

About The Position

Work the way you want. With leadership that trusts you, benefits that benefit you, and teammates who pull together and get stuff done.
We equip and support the people who build roads, commercial/residential developments, and critical infrastructure that keep our communities running. We hire people we can trust, then give them room to work, back them with training, and reward them with strong benefits, raises, and bonuses. We're continuing to grow and adding to our team. You'll be an essential part of keeping our rental department running smoothly and keeping our customers satisfied.

Requirements

• You have experience in sales support, coordination, planning, or customer service.
• You’re extremely organized, customer-focused, and service-driven with excellent customer service skills and a passion for helping people.
• You take pride in doing meaningful work, but don’t take yourself too seriously.
• You have great attention to detail, can work as part of a team, and can prioritize.

Nice To Haves

• You have prior experience with rental sales and a basic knowledge of heavy equipment.

Responsibilities

• Coordinate inbound rental activity from a variety of sources: walk-in customers, phone calls, emails, and text messages for rentals and sales.
• Resolve customer inquiries, reservations, quotes, and follow-up communications.
• Confirm upcoming rentals with customers to ensure accuracy of dates, equipment, and requirements.
• Ensure rental equipment and attachments are properly reserved, scheduled, and ready for customer use.
• Maintain and update the daily rental status to ensure accuracy and reliability of equipment availability, location, and shop status.
• Communicate schedule changes, conflicts, and equipment status updates to sales, dispatch, and service personnel.
• Prepare approved rental agreements in accordance with company policy; ensure all required documentation and signatures are completed and properly filed.
• Process rental invoices, ensuring accurate billing for rental time, fuel, damage, and additional charges.

Benefits

• Yearly raises and bonuses for cost-of-living and merit.
• Competitive commission on equipment sales.
• 401K plan with discretionary matching contributions (typically 50-100% match up to 6%).
• 100% company-paid single medical plan (employee pays for dependents) with $50 per week contribution to HSA for high-deductible medical plan participants.
• Low-cost dental & vision insurance.
• $50,000 life insurance, AD&D, enhanced STD, and LTD fully covered by the company starting day one.
• Paid uniforms and annual tool and boot allowance.
• Vacation for full-time employees: 1 week after 1 year 2 weeks after 2 years 3 weeks after 5 years
• 40 hours paid sick leave and 7 paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed