Rental Sales Representative

Ryder Supply Chain Solutions•Columbia, MO

1d•Onsite

About The Position

Do you thrive on building relationships and making sure every customer interaction leaves a lasting positive impression? As a Rental Sales Representative at Ryder, you’ll be the primary point of contact for our customers — the person they count on to understand their needs, solve their problems, and keep them coming back. Customer satisfaction isn’t just a metric here — it’s the foundation of everything we do. You’ll own the full customer experience from first contact through issue resolution, building the kind of trust and loyalty that drives long-term business growth. Working cross-functionally with Sales, Marketing, Operations, and Asset Management, you’ll have the resources and support to deliver for your customers every single day.

Requirements

H.S. diploma/GED required
One (1) year or more sales experience required
Strong verbal and written communication skills
Ability to get both verbal and written communication across that has the desired effect
Goal oriented, drive for results, assertive, and deal well with ambiguity
Possesses a high degree of initiative
Must have high level of energy and be a self-motivated and self-directed person
Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
Ability to focus on multiple projects and activities simultaneously
Flexibility to operate and self-driven to excel in a fast-paced environment
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Demonstrates customer service skills

Responsibilities

Handle inbound sales calls and drive outbound solicitation to grow the customer base
Execute the business unit’s marketing plan and maintain accurate marketing database records
Maximize rate opportunities within the marketplace
Generate leads for rental, lease, and used vehicle sales
Maintain and expand relationships with the existing customer base
Coordinate inventory levels to meet customer demand and maximize operational effectiveness
Drive overall Ryder market share through successful execution of sales and marketing initiatives
Oversee the profitability, operations, and asset management of a rental location
Coordinate with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction
Maintain compliance with company, local, state, federal, and other regulatory requirements
Leverage a complete understanding of marketplace conditions to maximize rental fleet utilization
Drive profitable revenue growth by maintaining and deepening customer relationships
Serve as the primary point of contact for all internal and external customer satisfaction
Resolve customer concerns, issues, and disputes to protect and grow the ongoing relationship
Build constructive and effective relationships with internal and external stakeholders
Maintain composure and professionalism when navigating challenging situations
Clearly articulate Ryder’s product and service offerings to customers at all levels
On a voluntary basis as well as based on scheduling, the Rental Sales Representative will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor
Performs other duties as assigned