Hybrid Agent

Bob•Hollister, MO
•Onsite

About The Position

Bob's Rentals dba AVIS Rent a Car is urgently hiring qualified applicants for the Rental Sales and Service Agent role. This position offers a sales career with high earning potential in a retail counter environment. The company prides itself on its employee-focused business structure and aims to develop, reward, and inspire employees to go the extra mile. They are looking for passionate, innovative people to help shape the future of the industry. The role involves listening to customer needs, providing personalized recommendations, proactively engaging customers, guiding them through the rental process, selling additional products, and demonstrating independence during solo work. This position is as much customer service-oriented as it is cleaning cars and preparing them for customers.

Requirements

  • Flexibility to work evenings, weekends, and holidays.
  • Able to work in various weather conditions.
  • Willingness to cover shifts for colleagues who are on vacation or taking PTO.
  • High school diploma or equivalent.
  • Valid driver's license and clean driving record.
  • Strong communication and interpersonal skills.
  • Basic computer proficiency.
  • Punctuality and professionalism.

Responsibilities

  • Listen attentively to customer needs and provide personalized recommendations to enhance their travel experience.
  • Proactively engage customers without reservations to increase market share.
  • Guide customers through the rental process with empathy and problem-solving skills.
  • Sell additional products to boost your earnings and contribute to your financial success.
  • Demonstrate independence and responsibility, especially during periods of solo work.
  • Cleaning cars and preparing them for customers.

Benefits

  • Competitive Compensation: Earn $19.00/hr during training, $17.00/hr after 90 days, with potential for more through an incentive bonus program.
  • Back-to-back days off
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k)-retirement plan
  • Advancement opportunities within the company
  • Professional sales training
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