Rental Sales Account Manager

Ryder•Orange, CA

2d•Onsite

About The Position

This position exists as the primary Rental Sales/Marketing function at the BU level and is outside sales, B2B. This position mainly supports the commercial rental and trailer services product lines. It will also increase Ryder's rental sales presence in the BU, ensuring the generation of profitable new accounts while retaining existing accounts and the ultimate customer satisfaction. The end result should be pure rental revenue growth, improved profitability and improved Return on Assets. In addition, given their lease conversion quotas, the position should be an additional lease sales filter for the organization, improving the lease sales productivity and performance for the Lease Sales organization. Your ability to connect, build value and build relationships is critical.

Requirements

Bachelor's degree required in Marketing or 5 years equivalent job related experience
One (1) year or more sales experience or equivalent sales training required
Strong verbal and written communication skills
Ability to build strong customer relationships
Performs work independently with minimal supervision
High energy, self directed, self motivated and able to work as part of a team
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, highly organized, with excellent time management skills
Highly thorough and dependable
Committed to good ethical business practices
Maintains a high degree of professionalism
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Detail oriented with excellent follow-up practices

Nice To Haves

Three (3) years or more sales experience preferred
One (1) year or more Industry experience preferred

Responsibilities

Develop leads through cold calls, telephone solicitation and customer visits.
Through the use of product knowledge, assess customer's needs and develop a proposal.
Work with rental operations to ensure the equipment is available.
The RAM is also responsible for marketing at the branch level and ensuring that rental sales representatives are skilled in telemarketing to prospective customers and current customers.
Contacting the actual decision maker, developing a competitive proposal.
Training of RSR in proper phone skills and marketing techniques.
Maintain contact with customers through multiple customer visits and phone calls.
Ensure quality service is provided by effectively handling customer complaints and staying abreast of customer needs and long term rentals.
Retaining customers in a price competitive market.
Scheduling time for retention visits to long term rental customers to ensure Ryder keeps a good relationship.
Proposal and contract development, maintaining customer files, preparation of follow-up correspondence and coordination with other BU departments.
Maintaining FIS integrity and accuracy of customer data in the DPS system.
Administration, credit approval, collections of receivables, maintenance-PM status and updates of scheduling.
Follow-up within a specific time frame.
Compliance with company procedures.
Diplomatically dealing with collection of past due receivables.
Performs other duties as assigned.

Benefits

Base pay: $50,000/year plus monthly commission
Commission earning potential: the first three months tend to be lighter while you build your pipeline (typically a few hundred dollars, up to around $1,100 in a strong month). Once established, reps can reasonably expect about $1,500/month in commission, putting realistic first-year commission earnings in the $10,000 to $13,500 range on top of base pay
Mileage reimbursement for all business travel
Cell phone: your choice of a company-provided phone or a $35/month phone stipend
Full benefits package
401(k) with employer match
Discount on RyderShares
Structured work weeks
Competitive pay plus commission
Comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options
Paid time off for vacation, illness, bereavement, family and parental leave
Tax-advantaged 401(k) retirement savings plan
Annual bonus and long term incentive plan, as applicable