3rd Shift/Over Night Rental & Return Agent
Budget Rent a Car of Atlanta•College Park, GA
•Onsite
About The Position
Budget Rent a Car of Atlanta is currently hiring for a Customer Service Agent at our Hartsfield Airport location to work our 3rd/over night shift (11PM-7AM). Qualified candidates must be flexible to nights and weekends. Experience with overnight shifts strongly preferred.
Requirements
- High School Diploma or equivalent
- 1 year of customer service experience
- Professional communication skills
- Problem resolution experience
- Minimum age of 18
- Valid Georgia driver's license
- Clean driving record
Nice To Haves
- Knowledge and use of computerized systems
- Intermediate proficiency in Microsoft applications
- Retail and sales experience
- Previous experience working in an outdoors environment
- Experience with overnight shifts
Responsibilities
- Greet customers using standard dialogue
- Address customer inquiries, such as explanation of charges, vehicle damages, directions, etc.
- Perform vehicle exchanges and extensions
- Monitor traffic control
- Inspect incoming vehicles for new damage
- Report damages to on-duty supervisor
- Scan returning vehicles back into system
- Provide computerized receipt to customer
- Maintain current knowledge and adhere to the guidelines on all company policies and procedures, new training information, pricing and promotions etc.
- Support a team environment by assisting other agents and/or other areas when needed
Benefits
- competitive pay
- paid vacations
- paid holidays
- incentive bonuses
- cash bonuses for perfect attendance
- 401K
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
