Rental PM Field Tech I

Warren CAT•Ardmore, OK

10d•Hybrid

About The Position

The Rental PM Field Tech I is responsible for high quality repair service on equipment, in order to respond to customer needs in a positive, caring and timely manner and to ensure maximum value for work performed.

Requirements

Requires general knowledge of diesel or gas engines, electrical, electronic, hydraulic, mechanical, pneumatic systems and components.
Ability to perform required PM services across a broad range of rental equipment in both field and shop.
Ability to effectively communicate with customers and coordinate PM service schedules to meet customer needs
Clean driving record and CDL or ability to obtain the CDL within 60 days of employment, must be at least 21 to be assigned and operate field vehicle.
Successfully complete Work Steps assessment.
Knowledge of Database software; Internet software; Manufacturing software and Order processing systems.

Responsibilities

Complete assigned jobs and tasks to meet flat rate times and re-do metric.
Ability to provide repair recommendations and perform minor service repairs in both field and shop.
Complete related paperwork and access required databases (work order, parts order, JSA, DBS, SIMS, SIS Web, STW) to complete job within an accurate and timely manner.
Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.
General knowledge of basic hand tools, air tools, precision measuring tools and instruments, lap tops, diagnostic software and cranes and rigging equipment.
This position requires the ability to provide accurate quotes and pricing estimates to the customer.
Complete and submit accurate and timely service reports and DOT logs.