Rental Manager

Alta Equipment Group•Orland Park, IL

2d•$80,000 - $100,000•Onsite

About The Position

Alta Equipment Group, the largest equipment dealer in North America, is seeking a full-time Rental Manager for their Orland Park, IL branch. This role is responsible for the efficient and profitable operation of the branch rental department. The Rental Manager will advise and make recommendations to the Rental Director regarding the best interests of the branch rental department. The company emphasizes a strong culture based on their Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect, and One Team. Alta Equipment Group is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships. They are a "Top Work Place USA" and are committed to diversity and employee potential.

Requirements

Knowledgeable about the operation of a personal computer, Business system, & Microsoft Office
Minimum of 2 years’ rental department experience
Clear understanding of the Rental Department and all related activities
Excellent problem-solving, administration, and management skills

Responsibilities

Receive all incoming rental calls
Vet rental leads and work with assigned sales team members
Quote rentals using the internal rate sheet (verbal and written)
Set up new customers
Request credit applications
Request rental forms
Request customer's Certificate of Insurance and ensure proper coverage
Maintain current COI's on file for each rental contract
Explain and offer the RPP program
Process rental payments via Paytrace
Process all first-time rental payments upfront
Create Rental / Demo Contracts / Internal Contracts
Maintain 100% signed contracts and COI's in ERP
Utilize SignNow
Manage Rental Fleet
Utilize team's folder for approvals process
Perform equipment transfers
Work with the Transportation Coordinator for logistics needs
Create and utilize traffic forms
Utilize JCB Livelink for machine tracking
Audit equipment data for accuracy
Request the linking / de-linking of attachments
Maintain a profitable rental model
Request Rental Preparations and Rental Check-In's
Work with the service department to ensure rental units are maintained and ready for rental
Review all Service Work Orders billed internally to the rental department
Review E-Inspect for damage and work collectively with the service department to determine billable customer damage
Work with the Rental Manager to process all insurance claims
Bill miscellaneous charges due upon rental return
Manage Rental Receivables
Follow company COD policy
Review weekly provided reports for past due accounts
Issue rental credits when necessary
Follow credit protocols via “Approvals” in teams
Process payments via Paytrace as needed for any department
Process Purchase Orders
Code trucking invoices
Code re-rental invoices
Create manual sales invoices as needed
Reporting (Utilizing PowerBI, Utilization, Repair & Maintenance, Freight Recovery)
Participate in weekly rental calls
Prepare for meeting topics throughout the week
Contribute to improvements in the rental department