Rental Management Trainee

Ryder • Charlotte, NC

13d • Onsite

About The Position

The Rental Management Trainee program is designed to be completed in 18-24 months, providing comprehensive training in general rental management, as well as specific areas such as Finance, Operations, Human Resources, and Sales/Marketing. The trainee will be involved in operational and administrative tasks to support location and regional management, engaging in all aspects of the business unit in a fast-paced environment.

Requirements

• Bachelor's degree in business administration or a similar related degree.
• One (1) year or more of customer service experience with issue resolution preferred.
• Must be computer literate with intermediate skills.
• Strong verbal and written communication skills.
• Excellent communication and interpersonal skills.
• Possesses flexibility to work in a fast-paced, dynamic environment.
• High energy, self-motivated, and self-directed individual capable of focusing on multiple projects and activities simultaneously.
• Ability to create and maintain professional relationships at all levels of the organization.
• Ability to work independently and as a member of a team.
• Detail-oriented with strong follow-up practices.
• Possesses a high degree of common sense and the aptitude to learn quickly.
• Ability to relocate in the region/US at the conclusion of the training program.

Responsibilities

• Handling sales and processing for inbound calls and outbound solicitation.
• Maintaining current and accurate data within the company's marketing database.
• Generating rental, lease, and used vehicle sales leads.
• Managing all rental asset processes, including vehicle preventative maintenance and cleanliness standards.
• Meeting overall Ryder market share goals by executing sales and marketing initiatives.
• Ensuring compliance with company, local, state, federal, and other regulatory agencies.
• Reconciling customer concerns, issues, and disputes to maintain relationships and grow the customer base.
• Performing the role of On-Call Representative on a voluntary basis or as scheduled by the Supervisor.
• Performing other duties as assigned.

Benefits

• Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options.
• Paid time off for vacation, illness, bereavement, family, and parental leave.
• Tax-advantaged 401(k) retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level