Rental Management Trainee

Ryder Supply Chain Solutions•Kitchener, ON

5d•$50,000 - $51,000•Onsite

About The Position

The Rental Management Trainee program is designed to be completed in 18-24 months, providing comprehensive training in general Rental Management, as well as specific areas such as Finance, Operations, Human Resources, and Sales/Marketing. The trainee will be involved in operational and administrative tasks to support location and regional management. This program is fast-paced and covers all aspects of the business unit.

Requirements

Bachelor's degree in business administration or a similar related degree.
Must be computer literate (intermediate required).
One (1) year or more of customer service experience with issue resolution preferred.
Ability to relocate in the region/US at the conclusion of the training program.
Strong verbal and written communication skills.
Excellent communication and interpersonal skills.
Possesses flexibility to work in a fast-paced, dynamic environment.
High energy, self-motivated, self-directed person who can focus on multiple projects and activities simultaneously and thrive in a fast-paced environment.
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
Ability to work independently and as a member of a team.
Detail-oriented with strong follow-up practices.
Possesses a high degree of common sense and the aptitude to learn quickly.
Must have valid legal authorization to work in Canada.

Responsibilities

Handling sales and processes for inbound calls and outbound solicitation.
Maintaining current and accurate data within the company's marketing database.
Generating rental, lease, and used vehicle sales leads.
Managing all rental asset processes, including vehicle preventative maintenance and cleanliness standards.
Meeting overall Ryder market share goals by successfully executing sales and marketing initiatives.
Maintaining compliance with company, local, state, federal, and other regulatory agencies.
Reconciling customer concerns, issues, and disputes to maintain ongoing relationships and grow the customer base.
Performing the role of On-Call Representative on a voluntary basis or as scheduled by the Supervisor.
Performing other duties as assigned.