Rental Gear Coordinator

Fire-Dex, Inc.•Dayton, OH

6d•Onsite

About The Position

Gear Wash is the largest fully verified Independent Service Provider (ISP) of PPE care and maintenance in the world. As a subsidiary of Fire-Dex, we specialize in advanced cleaning, inspection, repair, alteration, and equipment customizations for first responders. During a firefighter’s line of work when their uniform gets dirty or needs repaired it gets given to us take care of! What a purposeful line of work to be in! We’re seeking a self-motivated Rental Program Coordinator who will provide production intake and output while using a balance of physical ability, troubleshooting and detail-oriented skills and computer experience. Main responsibilities will be providing both warehouse and quality support through receiving and logging orders, processing, inspecting and testing orders and packaging garment orders for shipping various personal protective equipment (PPE) for firefighters. This job is based out of our Dayton, Ohio location.

Requirements

High school diploma, GED or equivalent
Previous experience in a warehouse or receiving department, handling warranties, repairs or refurbishments, and logistics is very helpful
Proficient computer skills and ability to learn new software
Must be familiar with current software such as Microsoft Word, Excel and Outlook
Ability to occasionally lift and/or move up to 50 pounds due to the nature of handling shipments and garments
Significant troubleshooting and problem-solving skills; has a solution focused mindset
Demonstrate adaptability to learn new skills
Possess a high attention to detail and accuracy
Basic math skills
Self-motivated with desire to work hard to meet goals
Ability to read and execute instructions and procedures with varying details and carefully work to follow safety standards
Ability to work positively in teams as well as possess self-accountability
Efficient with prioritizing and multi-tasking, including being productive while handling re-directions and interruptions based upon organizational needs
Possess a strong sense of urgency, follow-through and diligence, including meeting deadlines
Open and effective communicator with co-workers, supervisors, and customers
Ability to remain organized with and keep track of multiple sources of information and data

Responsibilities

Accurately enter garment data in internal tracking system
Provide customer service through phone and email communications
Process new rental gear requests and returned rentals
Follow up on pending and open rental orders
Assist with inventory management
Conduct weekly reporting
Complete work according to company quality standards while achieving company efficiency standards
Provide support as directed to repair department
May assist with creating invoices
Develop strong working knowledge and understanding through referencing and following company procedures, such as laundry and garment inspection and testing, general operations, and cleaning and preparation work procedures
Performs other duties as assigned

Benefits

Competitive hourly pay
Weekly direct deposit pay
Steady full-time hours and a set and consistent schedule
Attendance incentives
Profit sharing bonuses based upon company success
Health, dental, and vision insurance after 60 days
Paid time off starting after 90 days
Paid parental leave
Life insurance, 401(k) with matching, EAP for entire family, discount programs and other perks
Feel good about your work and industry because it's impactful