CAT Rental Store Sales Rental Fleet Coordinator

Ring Power Corporation • Palm Bay, FL

1d • Onsite

About The Position

The Rental Fleet Coordinator is responsible for handling all rental calls and transactions from start to finish. This role involves managing daily invoicing for open agreements to ensure timely billing and customer satisfaction, and setting up new rental customer accounts through the Credit Department. The coordinator will also liaise with the used equipment department to facilitate the swapping of sold units and arrange transportation for delivery to the final branch or customer. Additionally, this position works with the service department to address rental damages and ensure cost recovery, and maintains insurance certificates for all customers to mitigate company liability. A key aspect of the role is tracking all rental activity, including wins, pending, lost, and developing rentals, to optimize fleet utilization and maintain consistency among coordinators. The coordinator must represent the organization professionally and perform other assigned duties.

Requirements

• Formal Education High School diploma or GED
• Experience 1-2 years
• Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
• Basic computer skills required.
• Must possess good interpersonal and communication skills.

Nice To Haves

• 1 to 3 year experience in Sales Administration or a 2 year degree.

Responsibilities

• Handles all Rental calls and transactions until complete.
• Invoices open agreements on a daily basis to ensure up to date billing and customer satisfaction.
• Sets up New Rental Customer Accounts through Credit Department.
• Helps coordinate Rental Sales Transactions with used equipment department with swapping out sold units and transportation to the final branch destination or delivery of the machine to the customer.
• Work with the service department on rental damage to ensure recuperation of damage expense.
• Maintain insurance certificates on file for all customers to help limit any liability to the company.
• Tracks all activity including rentals won, rentals pending, rentals lost and rentals developing to maximize use of the fleet and maintain consistency among the coordinators.
• Represents the organization in a positive and professional manner.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED