Rental Field Service Technician

Carter Machinery Careers • District Heights, MD

2d • Hybrid

About The Position

Join a Company That’s Built to Elevate You. At Carter Machinery, we don’t just offer jobs - we offer long-term careers defined by purpose, innovation, and impact. We’ve built an award-winning workplace where high achievers thrive, careers grow, and your work truly matters. Our legacy is strong, our vision is bold, and our future is built on investing in the growth and well-being of our people. Whether you're turning a wrench, managing operations, or supporting customers, you play a vital role in powering industries that moves the world forward. The Rental Field Service Technician applies advanced-level mechanical aptitude to perform maintenance and repairs to Caterpillar and allied rental equipment in the shop and at customer job sites; applies troubleshooting techniques and determines proper repair procedures; prepares parts requisitions.

Requirements

• Must have thorough knowledge of engines, transmissions, electrical and other related components to troubleshoot and analyze unique and high level problems/issues quickly, and improvise using logic and critical thinking skills to make needed repairs
• Must have advanced-level mechanical aptitude
• Must have the ability to repair Caterpillar and allied components and machines
• Must be able to work independently and as part of a team
• Must be able to interact with customers on a professional level
• Must be a strong communicator with excellent verbal and written skills
• Must be self-directed ad well organized with the ability to prioritize workload while providing excellent customer service
• Demonstrates ability to learn and apply new knowledge
• Proficient in use of technical software, databases and manuals
• Excellent driving record required with the ability to obtain a CDL and/or DOT certification
• Must be able to work additional hours as needed to meet business and customer demands
• High school diploma or GED, required

Nice To Haves

• Minimum three years' experience performing advanced-level mechanical service and repairs to Caterpillar and related competitive equipment

Responsibilities

• Perform maintenance and repairs to Caterpillar and allied rental equipment in the shop and at customer job sites
• Apply troubleshooting techniques and determine proper repair procedures
• Prepare parts requisitions
• Promote a positive customer experience
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way

Benefits

• Health, dental and vision insurance
• Paid time off
• 401(k), $0.75 to $1.25 match up to 6%
• Life and disability insurance
• In-house training instructors/programs
• Tuition reimbursement
• Employee referral bonus program
• Tool allowances and tool loans
• Discounts on cellular phone service, computers, and vehicles
• Opportunities for overtime
• Shift differential (if applicable)
• $5,000 sign-on bonus for new hires ($2,500 after 90 days, $2,500 after 180 days)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED