Rental Field Service Technician

Carter Machinery Careers•Springfield, VA

3d•Hybrid

About The Position

The Rental Field Service Technician applies advanced-level mechanical aptitude to perform maintenance and repairs to Caterpillar and allied rental equipment in the shop and at customer job sites; applies troubleshooting techniques and determines proper repair procedures; prepares parts requisitions. Join a Company That’s Built to Elevate You. At Carter Machinery, we don’t just offer jobs - we offer long-term careers defined by purpose, innovation, and impact. We’ve built an award-winning workplace where high achievers thrive, careers grow, and your work truly matters. Our legacy is strong, our vision is bold, and our future is built on investing in the growth and well-being of our people. Whether you're turning a wrench, managing operations, or supporting customers, you play a vital role in powering industries that moves the world forward.

Requirements

Must have thorough knowledge of engines, transmissions, electrical and other related components to troubleshoot and analyze unique and high level problems/issues quickly, and improvise using logic and critical thinking skills to make needed repairs.
Must have advanced-level mechanical aptitude.
Must have the ability to repair Caterpillar and allied components and machines.
Must be able to work independently and as part of a team.
Must be able to interact with customers on a professional level.
Must be a strong communicator with excellent verbal and written skills.
Must be self-directed ad well organized with the ability to prioritize workload while providing excellent customer service.
Demonstrates ability to learn and apply new knowledge.
Proficient in use of technical software, databases and manuals.
Excellent driving record required with the ability to obtain a CDL and/or DOT certification.
Must be able to work additional hours as needed to meet business and customer demands.
Ability to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.
Frequently required to sit.
Regularly lift and/or more up to 70 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Nice To Haves

Minimum three years' experience performing advanced-level mechanical service and repairs to Caterpillar and related competitive equipment.

Responsibilities

Perform maintenance and repairs to Caterpillar and allied rental equipment in the shop and at customer job sites.
Apply troubleshooting techniques and determine proper repair procedures.
Prepare parts requisitions.
Interact with customers on a professional level.
Promote a positive customer experience.
Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.