Rental Dispatch Manager

RDO Equipment Co. • Lakeside, CA

2d • Onsite

About The Position

As the Rental Dispatch Manager, you’ll be at the center of creating a smooth, high-quality rental experience for our customers and internal teams. You’ll lead the Rental Dispatch team and collaborate closely with Sales and Rental leadership to keep equipment moving, billing accurate, and rental operations running efficiently across the Southwest Construction region. If you enjoy leading people and keeping a fast-paced operation on track, this could be a great fit.

Requirements

• Leadership abilities: experience leading or supporting a team and helping others succeed.
• Customer service mindset: comfortable communicating with customers and internal partners.
• Strong organization skills: able to manage multiple priorities in a fast-paced environment.
• Communication skills: clear, professional verbal and written communication.
• Valid work authorization: candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Nice To Haves

• Industry experience: rental, construction, or equipment experience is preferred but not required.

Responsibilities

• Lead and support the Rental Dispatch team: providing coaching, direction, and day-to-day guidance.
• Coordinate rental activity: from quote through delivery, return, and final billing to ensure accuracy and timeliness.
• Communicate directly with customers: to coordinate rental details and support ongoing rental needs.
• Monitor daily rental queues and reports: ensuring work is completed within required timelines.
• Collaborate with sales, rental professionals, and regional leadership: to support rental transactions and resolve issues.
• Partner with rental leadership: on fleet utilization, transfers, and disposition decisions.
• Serve as a point of escalation: for dispatch questions while modeling clear, professional communication.

Benefits

• $90,000 - $112,500 / year
• 25% annual bonus potential
• Competitive compensation to reflect your experience, leadership, and industry expertise.
• A comprehensive benefits package that supports your well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed