Rental Delivery Driver I CDLA - Plymouth, MA

The Home Depot•MASSACHUSETTS - VIRTUAL - MA01, MA

1d•Onsite

About The Position

The Home Depot is seeking a Rental Delivery Driver I (RDDI) with a CDL-A license to operate medium to heavy-duty pickup trucks with delivery trailers. This role involves delivering rental equipment to customers, providing basic operational training, and ensuring equipment is clean and operational before and after each delivery. The driver is expected to maintain high-quality customer service standards.

Requirements

Must be legally permitted to work in the United States.
Must be twenty-one years of age or older.
Valid Class A Commercial Drivers License (CDL-A).
Valid DOT Physical Examination (Medical Card)
1-year commercial motor vehicle driving experience within the previous 5 years.
Safe driving record - Clean MVR
Knowledge of and/or experience driving delivery trucks, towing tandem axle utility trailers and towable construction equipment, operating safely within high traffic or congested city zones and in small areas
Knowledge of local major and minor roadways and the ability to effectively use maps and directions for efficient delivery routing
Working understanding of safe load securement, tie-downs, and transport
Working knowledge and understanding of Motor Carrier Safety regulations/DOT guidelines
Strong work ethic
Ability to work effectively with different personality types and all levels of associates
Working knowledge of handheld technology (smartphone, laptop, tablet)
Ability to operate in extreme outdoor working conditions
Ability to adapt to unforeseen circumstances, including weather, traffic, and others
Ability to respond to common inquiries or complaints from customers, doing what is necessary to exceed customer expectations
Hoisting license required.

Nice To Haves

Demonstrated ability to collaborate and work effectively with cross-functional teams
Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
Excellent written and verbal communication skills
One (1) year of experience operating a commercial motor vehicle with a flatbed trailer within the previous 5 years.
Experience in equipment rental industry (mechanical, driving, counter sales, customer service, etc.)
Basic knowledge of compact construction equipment, including trenching and earthmoving machines
Ability to work independently
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to problem-solve and troubleshoot

Responsibilities

Utilizes company technology platform to document all work performed.
Accurately obtains required signatures on rental contracts.
Remains current on local licensing and safety requirements.
Maintains professionalism in appearance, dress, and personal conduct.
Performs other duties assigned by management.
Assists with the deployment of new equipment to store locations, including performing PDIs, delivering to the store, and training store associates on the operation of the equipment.
Completes proper check-in and check-out procedures for equipment at store locations.
Maintains accurate parts and fleet inventories through proper documentation and transfers in appropriate systems.
Operate semi tractor-trailer with 53’ flatbed trailer and class 7 straight truck commercial motor vehicle & retriever unit to deliver equipment to customers.
Loads and unloads equipment on trailer or flatbed truck, including proper securing and tie-down of equipment.
Performs local deliveries and pick-ups of rental equipment to and from customer job sites.
Demonstrates proper and safe equipment operation to customers at the point of delivery.