Rental Coordinator

EquipmentShare•Sacramento, CA

5h•Onsite

About The Position

EquipmentShare is seeking a Rental Coordinator for their rental facility in Sacramento, CA (Advanced Solutions). The company aims to revolutionize the construction industry by providing innovative technology, real-time support, and a dedicated team. This role is integral to transforming the rental experience through the use of EquipmentShare's proprietary T3 technology, which helps manage equipment information and ensures customers receive the correct equipment promptly. The ideal candidate will contribute to building the future of construction by bringing energy and drive to their work and growing with the company.

Requirements

High School diploma or equivalent
A great listener and cares about solving your customer’s problems
Energized by building, nurturing and maintaining relationships with customers throughout every step of the rental process
Strong interpersonal and problem-solving skills
Ability to adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services

Responsibilities

Respond to inbound leads and guide customers through the EquipmentShare rental process
Expand our existing customer base by building relationships with contractors and construction company principals
Educate our customers about the numerous ways EquipmentShare can help save them money, make more money, and operate more efficiently
Maintain and nurture existing customer relationships to ensure our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare
Keep them up-to-date about new or additional ways in which EquipmentShare can help improve their business
Promptly respond to and resolve customer inquiries, requests, complaints or other communications
Develop new sales strategies and techniques to increase our market share and improve our customer experience

Benefits

Monthly Family Dinner Night (restrictions apply)
Competitive compensation
Full medical, dental, and vision coverage for full-time employees
Generous PTO + paid holidays
401(k) + company match
Tool and boot reimbursements (role dependent)
Gym membership stipend + wellness programs (earn PTO and prizes!)
Company events, food truck nights, and monthly team dinners
16 hours of paid volunteer time per year
Career advancement, leadership training, and professional development opportunities
Access to industry leading diagnostic tools