Rental Coordinator

Milton CAT • Randolph, MA

1d • $21 - $28 • Onsite

About The Position

The Rental Coordinator is a key contributor to branch success, responsible for supporting rental operations, coordinating customer needs, and driving utilization of fleet equipment.

Requirements

• High school diploma or GED, trade certificate or equivalent experience preferred.
• Customer service, or sales experience preferred.
• Strong communication and relationship-building skills.
• Ability to work in a fast-paced, team-oriented environment.
• Detail-oriented with strong organizational skills.
• Proficiency in Microsoft Office and business systems (CRM experience a plus)
• Interest in construction, equipment, or industrial environments is a plus.
• Valid driver’s license.

Responsibilities

• Support daily rental operations including order coordination, scheduling, and customer communication
• Build and maintain customer relationships through phone and in-person interactions
• Identify opportunities to grow rentals and support sales efforts
• Coordinate with internal teams (yard, drivers, service, sales) to ensure timely and accurate fulfillment
• Manages customer account and rental lifecycle; maintains in in ERP and CRM systems, contracts, and customer portals
• Provide solution-based support to meet customer equipment needs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED