Rental Coordinator

Griffin Fluid Management•Houston, TX

2d•Onsite

About The Position

Griffin Fluid Management, an industry leader in dewatering and groundwater control and fluid management, specialized pump rental, pipeline hydro testing, water treatment, and temporary pumping solutions, is seeking a full-time, non-exempt Rental Coordinator for an in-office position. Founded in 1934 and based in Houston, Texas, Griffin serves large civil, infrastructure, industrial, power, and commercial construction projects. The company is renowned for its expertise in design, engineering, permitting, and system installation, supported by an extensive fleet of specialized pumps and equipment. Griffin is committed to its core values, continuous process improvement, and profitable growth, recognizing that its success relies on its employees. The company strives to build lasting relationships through integrity, respect, and performance.

Requirements

High School Diploma or Equivalent required
Previous experience in a sales or customer service environment
Ability to build rapport with staff and customers
Professional phone demeanor
Strong written/oral communication skills
Ability to self-organize and work independently
Intermediate computer skills required (Microsoft Word, Excel, data entry)

Responsibilities

Monitors rental equipment to maximize utilization in cooperation with branch management
Responsible for start and stop dates on all rental contracts
Maintains equipment hours within ERP
Coordinates equipment availability and status
Maintains utilization spreadsheet to report accurate equipment availability
Communicates with Service Department daily regarding equipment availability and repair status
Generates repair orders and communicates with customers on repair bills
Oversees purchase orders for sub-rentals and freight
Coordinates and tracks rental drivers for deliveries and pickups of equipment while maintaining an accurate rental log
Creates and manages rental agreements to completion
Obtains current certificates of insurance from customers
Maintains current insurance for all customers and files accordingly
Arranges service maintenance for rental equipment
Reviews all reports related to rental contracts in coordination with the branch manager
Works in partnership with service and sales departments for any post rental charges
Responsible for adding rental item codes to ERP
Transfer small equipment from Sales to Rental fleet
Assisting AP with any discrepancies they may find in the sub-rental invoices
Oversees the proper receiving of RPO/CVO fleet in ERP system
Works with the Fleet Manager gathering information and answering questions regarding equipment availability and specifications
Communicates with other locations on branch-to-branch equipment moves and tracking
Assists with creating rental reports for customers as requested
Performs other related duties as assigned by management
Maintains and reviews all paperwork on deliveries and shipments
Initiates repair orders on all returned rental equipment
Document any damaged equipment as advised by service team
Assists with parts inventory management as needed by service team
Purchases and receives parts on behalf of the service team
Keeps records of all branch level test certifications
Any other duties assigned that contribute to the overall team effort