Rental Car Associate

Toyota/Lexus of Knoxville•Knoxville, TN

1d•Onsite

About The Position

The Rental Car Associate will determine customer's rental needs, answer phones from potential customers, maintain vehicles, book reservations, correspond with internal departments, close out rental agreements, and accept payments. This role also involves inspecting vehicles for damage, cleanliness, gas, and maintenance, and completing proper due bills if needed. The associate will receive cash, checks, and credit card payments from customers and record the amount received.

Requirements

Strong organizational, communication, & customer care skills.
Must have good computer skills and be proficient in Microsoft Office.
Valid driver’s license, good driving record, & the ability to safely operate vehicles.

Nice To Haves

Experience is recommended but not required.

Responsibilities

Determine customer’s rental needs.
Answer phone from potential customers.
Maintain all vehicles are properly parked and locked on premises.
Answer telephones and book reservations when customers inquire about rental vehicles.
Correspond with internal departments in order to confirm their rental needs are satisfied.
Close out rental agreements and accept funds when customers return.
Inspect vehicles for damage, cleanliness, gas and maintenance then complete proper due bills if needed.
Receive cash, checks, and credit card payments from customers; record amount received.