Rental Car Agent

Luther Brookdale Chevrolet Buick GMC•Brooklyn Center, MN

2d•Onsite

About The Position

Over 60 years ago, the Luther Automotive Group purchased its first dealership. Over thirty dealerships and five collision and glass centers later, Luther continues to build its brand on family values and a philosophy of serving its guests, team members, and communities. Every Luther team member is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. If you are looking for a great career with great people, apply today!

Requirements

Have a valid driver’s license with a clean driving record.
Have a positive upbeat attitude.
Be willing to go above and beyond for customer experience/satisfaction.
Have a sense of professionalism and be able to smile in the face of adversity and demanding clients.
Have the drive to learn and progress within the company.
Be skilled in typing and using a computer based programming.
Be organized and detail orientated with paperwork and scheduling.
Able to handle multitasking (being able to handle two or three customers at the same time while verifying information.)
Have great phone skills (handling multi-lined phone systems, taking messages, live transfers, and having a professional phone etiquette)

Responsibilities

Answering incoming phone calls.
Making reservations or quoting pricing.
Verifying driver license and insurance information.
Check that reservations vehicles are ready to go out (clean and gas tank are full).
Completing rental agreements.
Creating/updating sublets for service customer.
Completing the return of rental agreements.