Rental Branch Retail Coordinator

Wyoming Machinery Company • Cheyenne, WY

2d • Onsite

About The Position

This role is responsible for developing and maintaining customer relationships, handling rental and sales transactions, and managing retail inventory. The position involves answering phones, identifying customer needs, and ensuring accurate inventory levels. A Saturday morning shift is required. Additional duties include ordering parts, managing purchase orders, and maintaining the general housekeeping of the retail space. The role also requires tracking incoming parts orders and notifying customers of their arrival.

Requirements

• AA or equivalent from college or technical school or six months to one-year related experience
• Successful sales experience
• Experience in inventory management
• Experience in the heavy equipment sales, rental or retail industries
• Knowledge of equipment operation, application, selection, maintenance and repair
• Ability to work effectively with others, both inside and outside the company
• Ability to communicate effectively in writing and verbally
• Basic selling skills (communication, questioning, listening, call planning, etc.)
• Ability to organize one’s time and resources
• Basic computer knowledge, e-mail, Microsoft office, internet
• Proficiency in business math
• Utilize basic office equipment such as; forms for quotes/contracts/invoicing, computer terminal, copy machines, ten key calculator and the telephone
• Valid drivers’ license required (driving record must meet company insurance standards; driving record is reviewed annually)

Responsibilities

• Develop/maintain relationship with customers
• Answer phones
• Identify and evaluate customer needs as they relate to company’s products
• Handle all aspects of rental and sales transactions
• Maintain retail inventory for accuracy and availability
• Stock shelves in retail space
• Order parts for internal and external customers
• Write and receive purchase orders
• General housekeeping of retail space
• Track incoming parts orders and notify customer of arrival

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree