Rental Branch Manager - IAH
Mustang CAT•Houston, TX
•Onsite
About The Position
Mustang Rental Services, a division of Mustang Cat, is seeking an experienced Rental Branch Manager to lead our North Houston rental operation. This role is responsible for the overall performance of the branch, including rental operations, team leadership, equipment readiness, customer service, and financial performance. We're looking for a hands-on leader who understands the equipment rental business, knows how to keep a fast-paced operation running smoothly, and can build a strong team focused on safety and customer service.
Requirements
- High school diploma or equivalent required
- Minimum 5 years of experience in the heavy equipment industry
- Minimum 3 years of experience in the equipment rental industry
- Proven ability to lead employees and manage a fast-paced operation
- Strong understanding of equipment rental processes and customer service
- Strong organizational, problem-solving, and decision-making skills
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office, including Excel, Word, Outlook, and PowerPoint
- Self-motivated with the ability to manage multiple priorities with minimal supervision
Nice To Haves
- College degree preferred; equivalent relevant experience will be considered
- Previous experience managing or leading an equipment rental operation strongly preferred
- Bilingual English/Spanish is a plus
Responsibilities
- Lead, develop, and manage branch employees
- Oversee daily equipment rental operations and workflow
- Coordinate the rental process from initial customer request through delivery, return, inspection, and preparation for the next rental
- Ensure rental equipment is inspected, repaired, maintained, and ready to meet customer demand
- Oversee equipment repair and make-ready activities
- Monitor equipment availability and utilization
- Manage branch invoicing, administrative functions, and operational reporting
- Develop and manage branch budgets and monitor financial performance
- Maintain high standards for customer service and resolve customer concerns
- Coordinate with service, transportation, sales, and other rental locations to support customer and operational needs
- Maintain a safe, organized, and productive work environment
- Represent Mustang professionally with customers, employees, and the community
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
