Rental Associate — Triad Equipment

Triad Equipment•Wake Forest, NC

11d•Onsite

About The Position

Triad Equipment rents outdoor power equipment, compact machines, and tools to contractors and homeowners in Wake Forest and the greater Triangle. Our rental fleet is about 230 pieces. The Rental Associates runs the front line of our rental business. You handle the customer at the counter, load and unload the equipment, and get every unit cleaned, checked, and ready to go back out. Rentals only make money when equipment is on a job site, so how fast and how well you turn a unit around is the job.

Requirements

Valid driver's license and an insurable driving record.
Able to drive a truck and trailer — hitching, hauling, backing, and parking a loaded trailer. You will do this regularly.
Able to safely operate the machines we rent: tractors, skid steers, mini skid steers, and excavators. You will drive these daily to load, unload, and demo them.
Able to lift 50 lbs on your own and handle heavier equipment with help or a lift.
Comfortable working outdoors year-round in heat, cold, and rain.
Basic computer skills — you'll work in Point of Rental every day (we'll train you on the system).
Dependable attendance. The counter opens on time.

Nice To Haves

Bilingual English/Spanish.
Previous rental yard, equipment dealer, landscaping, or construction experience.
Mechanical aptitude — small engine or equipment maintenance experience is a real plus.

Responsibilities

Customer check-in and check-out
Write rental contracts — verify ID and payment per our rental policy, confirm rates and return times, and go over the damage waiver.
Show every customer how to safely operate the equipment before it leaves the yard.
Answer phones, take reservations, and keep the reservation board current.
Loading and unloading
Load equipment onto customer trucks and trailers and secure it.
Unload returns and stage them in the wash and inspection area.
Drive and maneuver compact machines — tractors, skid steers, mini skid steers, and excavators — on and off trailers and around the yard.
Drive the company truck and trailer for equipment deliveries, pickups, and moves between locations.
Turnaround and readiness
Wash, fuel, and inspect every unit on return.
Check hours, fluids, blades, tires, and attachments.
Write up damage, missing parts, or service needs and hand the unit to the shop with a clear ticket.
Stage clean, fueled, ready-to-rent units so the next customer never waits on us.
Yard and fleet
Keep the yard organized, clean, and safe. Everything has a home.
Help with fleet counts, tagging, and tracking where units are.
Team and customer feedback
Tell the Rental Manager and technicians what you're hearing: equipment customers asked for that we didn't have, units that break down repeatedly, sizes or attachments we're missing, and how our rates compare to what customers say they can get elsewhere.
Bring this to the weekly rental meeting. This feedback is how we decide what to add to the fleet and what to retire — it is a real part of the job, not an extra.