Rental Associate

Mead LumberSterling, CO
Onsite

About The Position

The Rental Associate is primarily responsible for maintaining our rental equipment inventory and providing exceptional customer service to our clients.

Requirements

  • High school diploma or equivalent.
  • 1-2 years of customer service experience preferred, preferably in a rental or construction industry.
  • Strong communication and interpersonal skills.
  • Ability to operate and maintain various types of equipment.
  • Basic knowledge of building materials and construction equipment.
  • Proficient in computer skills and able to learn new software quickly.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong attention to detail and organizational skills

Responsibilities

  • Greet and assist customers with rental inquiries and transactions
  • Maintain and organize rental equipment, ensuring it is clean and in good working condition
  • Conduct regular equipment inspections to ensure safety and functionality
  • Process rental agreements and handle payments
  • Provide product demonstrations and instructions to customers on proper use of equipment
  • Collaborate with other team members to ensure timely and accurate delivery and pickup of rental equipment
  • Communicate with customers to schedule deliveries and pickups
  • Resolve any customer concerns or complaints in a professional and timely manner
  • Maintain accurate records of rental equipment inventory and transactions
  • Assist with general store operations, including stocking shelves and inventory management

Benefits

  • Employee Ownership (ESOP)
  • Flexible scheduling options
  • Career Growth and professional development opportunities
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