Rental and Service Department Associate

Monnick Supply Company•Marlborough, MA

3d•$22 - $29•Onsite

About The Position

We're looking for a highly dependable individual, familiar with common rental store items, to work in our rental and Service department. The Rental Associate is responsible for coordinating and maintaining all activities of the rental and Service department. Qualified candidates must be able to perform the following tasks with little or no supervision.

Requirements

Able to work a flexible schedule to support business needs, including Saturdays.
Superior organizational skills with attention to detail.
Strong computer skills and ability to learn computer-based concepts quickly.
Capable of handling multiple tasks at one time.
Good driving record, some delivery and pick-ups
Engage in discussions with customers related to the proper equipment based on customers’ needs.
Knowledge of, or be able to learn about all rental equipment, including operation, application, capabilities, and limitations.
Knowledge of routine maintenance and troubleshooting requirements of all rental equipment.
Aptitude/general knowledge of small engines.
ability to frequently lift items up to 45 lbs.

Nice To Haves

Ability to perform light tune-ups, oil changes, and small parts replacement on rental equipment helpful but not required.

Responsibilities

Build and maintain customer relationships.
Answer incoming rental and Service department phone calls.
Check rentals in and out each day and maintain contract files and rental reservations.
Write rental contracts on a PC program.
Schedule pick-up and/or delivery of rental equipment and load/unload equipment.