Rental Agent

Lithia & Driveway • Sterling, VA

7d • $20 - $22 • Onsite

About The Position

Subaru of Sterling is looking for Loaner Desk Agents/ Service BDC to support our Service department! At Subaru of Sterling, we believe in promoting from within and investing in our people. You'll receive hands-on training, mentorship from experienced technicians, and opportunities for growth in a fast-paced, team-oriented environment.

Requirements

• No experience needed
• Customer-focused
• Outstanding follow up
• Convert internet leads to appointment/sales
• Strong communication skills –verbal and written
• Excellent computer skills including CRM proficiency
• Highly organized with attention to detail
• High School graduate or equivalent, 18 years or older required.
• We are a drug-free workplace.

Responsibilities

• Assure proper check in/check out of loaner vehicles upon client departure/return.
• Assess loaners for excessive mileage, damage, fuel level and overall cleanliness.
• Remind clients to remove all personal belongings including, garage door openers, etc.
• Assure loaner check in/check out process is operating with maximum efficiency with a consistent flow throughout the service drive.
• Assist Loaner Agent in the preparation of new loaner vehicle units and the retirement of expired units.

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED