Rental Agent
Lithia & Driveway•Los Angeles, CA
•Onsite
About The Position
Porsche of Beverly Hills is seeking a Rental Agent to join their team. The Rental Agent will be responsible for quoting rental car costs, preparing rental contracts, explaining policies, and ensuring a high-quality customer experience. This role involves direct customer interaction, vehicle inspection, and administrative tasks related to rentals.
Requirements
- Strong attention to detail
- Sense of urgency
- Excellent communication
- Acceptable driving record and a valid driver's license in your state of residence
- High School graduate or equivalent, 18 years or older required.
Responsibilities
- Quotes cost of rental car, based on rates, estimated mileage, and the requested insurance coverage.
- Prepare all rental contracts and return documents accurately and completely.
- Explains all policies and procedures.
- Offer assistance with directions, maps, local area information, appropriate service information, etc.
- Review all charges at the time of vehicle return.
- Check vehicle upon return to assess any damage charges.
- Other customer service-related duties as required, to ensure the best quality customer experience.
Benefits
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
