Rental Account Manager

IN-SITU INC•Fort Collins, CO

1d•$55,000 - $65,000•Onsite

About The Position

In-Situ® Inc. is a global leader in environmental monitoring solutions, providing innovative, reliable equipment to protect the world’s water resources. Through our In-Situ Environmental Rental program and AJAX Rental solutions, we offer customers quick, cost-effective access to the tools they need for critical monitoring projects. We’re seeking a Rental Account Manager to drive growth in our rental business by managing customer relationships, coordinating rentals from start to finish, and promoting both In-Situ and AJAX rental offerings. You will own an assigned territory, develop rental opportunities, and partner with our internal teams to ensure timely, accurate, and exceptional customer experiences. At In-Situ, we believe in more than just transactions — we’re dedicated to building long-term customer partnerships, contributing to our community, protecting the environment, and creating a positive, collaborative work environment. If you thrive in a fast-paced, rental-focused sales environment, this could be your ideal next role.

Requirements

Bachelor’s degree or equivalent experience/training.
3–5 years in sales, rental coordination, or technical account management (environmental or water quality industry preferred).
Strong verbal, written, and presentation communication skills.
Proven ability to build and maintain customer relationships in a rental or equipment services business.
Detail-oriented, highly organized, and able to manage multiple rental projects simultaneously.
Self-motivated with effective time-management skills.
Microsoft Office Suite, Microsoft Business Central, and Salesforce.com CRM.

Nice To Haves

Understanding of environmental water monitoring equipment and its applications is a plus.

Responsibilities

Drive rental revenue for both In-Situ Environmental Rentals and AJAX Rental products by identifying, qualifying, and closing opportunities within your territory.
Manage the full rental cycle: quoting, scheduling, equipment allocation, shipping coordination, and follow-up.
Develop long-term relationships with municipal, industrial, and environmental customers to become their go-to rental resource.
Collaborate with Regional Sales Managers, Technical Support, Service, and the Rental Team to resolve issues quickly and keep projects on track.
Maintain accurate rental opportunity tracking and forecasts in Salesforce.com to meet and exceed rental quotas.
Proactively follow up with customers at project completion to identify repeat and future rental needs.
Promote rental solutions as a flexible, cost-effective alternative to purchases, educating customers on product capabilities and applications.
Ensure all rental equipment is prepared, shipped, and returned in top condition, working closely with the operations team.
Capture Voice of Customer feedback to improve rental programs and processes.