Strategic Account Rental Coordinator

Holt of California • Elk Grove, CA

16d • $27 - $30 • Onsite

About The Position

Holt of California is proud to be part of the elite group of Caterpillar dealers worldwide. We sell, rent, and service a wide-variety of equipment Including Large and Small Construction Tractors, Forklifts, and Prime/Stand-by-Power Generation. THIS POSITION IS LOCATED IN ELK GROVE CA. SUMMARY Strategic Account Rental Coordinator primary responsibility is customer relations with a group of designated accounts and fellow sales representatives. Assist with the full rental and sale cycle, fleet management, and providing excellent customer service

Requirements

• Accountability - Ability to accept responsibility and account for his/her actions.
• Accurate - Ability to perform work accurately and thoroughly.
• Analytical Skills - Ability to use thinking and reasoning to solve a problem.
• Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
• Customer Oriented - Ability to take care of the customers' needs while following company procedures.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Associate’s Degree (A.A.) or equivalent from a two-year college or technical school; or one to two years’ construction equipment sales and rental experience and/or training; or equivalent combination of education and experience.
• Ability to read, analyze and interpret general business periodicals
• Ability to effectively present information and respond to questions from managers, clients, or customers.
• Ability to calculate figures and amounts such as discounts, proportions, percentages, and volume.
• Candidate must be very multitasking oriented.
• Ability to solve practical problems and deal with a variety of situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Develop business relationships with customers as needed to generate rental agreements
• Able to work in office environment daily
• Patience, adaptability and strong relationship building
• Must have a valid California driver’s license and a clean DMV driving report.

Responsibilities

• Take calls and requests for rental equipment on behalf of designated
• Coordinate and track designated accounts daily equipment pickups and returns, coordinating loop deliveries with dispatching.
• Run reservation, delinquent and other reports to monitor designated accounts equipment availability and facilitate smooth operations.
• Coordinate efforts with branch staff, dispatch, and outside salesperson to ensure customer satisfaction.
• Responsible for timely charge back of rental fleet recovery charges and tire repairs for designated accounts.
• Expected to be highly proficient in using all software pertaining to rental operations including: Telogis, Vision Link, Texada, I Rental, Outlook, Inspct, Solartrak and others, as well as simple understanding of the MS Office Suite products.
• Grow existing rental business by establishing strong relations with designated customer base.
• Utilize jobsite forms and/or customer processes to accurately complete rental agreements.
• Ensure all contracts are efficiently executed completely and accurately.
• Other duties as assigned.

Benefits

• Competitive hourly rate of pay with excellent company paid benefits including medical, dental, vision, life insurance, long-term disability, 401(k), profit sharing, nine paid holidays, paid vacation, and paid sick time.
• Career advancement opportunities and ongoing professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree