RENEWAL & REVIEW CONFERENCE UNIT DIRECTOR

City of New York • New York, NY

1d • $88,770 - $110,000 • Onsite

About The Position

The Renewal & Review Conference Unit Director serves as an Administrative Job Opportunity Specialist NM-II within the Office of Homelessness Prevention Administration (HPA), Legal Initiatives/Rental Assistance. Under managerial direction and with wide latitude for independent judgment and initiative, the Director oversees the Renewal and Review Conference units within the Rental Assistance program. The Rental Assistance/Subsidies Program administers ongoing Living in Communities (LINC) rental assistance payments for homeless families. The Renewal unit oversees annual subsidy renewals, while the Review Conference unit responds to participant inquiries and complaints about rental assistance decisions and handles requests for information and review conferences, as well as inquiries and service requests from landlords, tenants, and community advocates.

This is a provisional appointment. When an examination becomes available in the Administrative Job Opportunity Specialist (AJOS) title, the appointee must take and pass it to remain in that title. The position is based at 109 East 16th Street, New York, NY, and lists work hours as 9:00PM to 5:00PM.

Requirements

• A baccalaureate degree from an accredited college or university and four years of satisfactory full-time experience providing employment-related services or economic support services to persons in need, including at least 18 months in a supervisory or managerial capacity; or a high school diploma or equivalent and eight years of equivalent full-time experience, including at least 18 months in a supervisory or managerial capacity; or equivalent education and/or experience.
• All candidates must have at least a four-year high school diploma or equivalent and at least 18 months of supervisory or managerial experience as described in the qualifications.
• Must take and pass the examination when it becomes available in the Administrative Job Opportunity Specialist (AJOS) title to remain in that title.

Responsibilities

• Direct, coordinate, and monitor staff performance in the Renewal and Review Conference units, ensuring alignment with HPA and HRA goals, policies, and performance standards, and ensuring staff are appropriately assigned, trained, and evaluated.
• Help develop corrective action plans for the units, including procedures, policy directives, bulletins, and staff training; direct follow-up studies to confirm corrective actions and procedures are implemented.
• Intercede in matters requiring a higher level of involvement when supervisory staff bring them forward.
• Liaise with governmental and non-governmental entities, including New York City Housing Court judges, city agencies, elected officials, housing and homeless service providers, and community-based organizations, to help address critical agency needs.
• Review data from WMS, POS, RAD, CARES, NYCWAY, RADMS, and MIS, and evaluate agency and external reports to contribute to the formulation and analysis of policy issues concerning the units.
• Maintain the integrity of the Review Conference process by leading staff and monitoring and controlling services to ensure work and performance fulfill program objectives and comply with guidelines, procedures, and policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager