Renaissance Scholars Program Coordinator (Student Services Professional III), Educational Opportunity Program

California State University, San Bernardino•San Bernardino, CA

1d•$5,540 - $7,893•Onsite

About The Position

The Renaissance Scholars Program Coordinator is a Student Services Professional III in the Educational Opportunity Program (EOP). The position provides comprehensive academic, career, financial aid, and personal counseling to current and former foster youth participating in the Renaissance Scholars Program. The coordinator assesses student needs and academic progress, develops individualized advising and interventions, and connects students with campus and community resources to promote persistence and degree completion. The coordinator administers and develops the Renaissance Scholars Program, including recruitment, admissions, cohort selection, student development programming, mentoring, graduate-level internships, outreach, partnerships, grant and funding activities, program assessment, and reporting. The role also supports students entering through Summer Bridge and provides backup EOP counseling. The position requires professional judgment and specialized student services knowledge, travel to off-campus activities, and may involve operating a University, rental, or personal vehicle. This is a full-time, exempt, probationary position. The academic-year schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with some evenings and weekends. The summer schedule is Monday through Thursday, 7:00 a.m. to 5:30 p.m., with some evenings and weekends. Employees must reside in California upon hire. A valid driver's license and satisfactory background check are required.

Requirements

Typically, three years of progressively responsible professional student services work experience; one year in the assigned program area may be preferred but is not required.
A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may substitute for one year of experience.
A doctorate and appropriate counseling or guidance internship or clinical training may substitute for three years of experience for positions with major professional career or personal counseling responsibilities.
Education equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper-division or graduate coursework in job-related counseling techniques, interviewing, and conflict resolution.
Thorough knowledge of principles of individual and group behavior.
General knowledge of student services principles, practices, and trends; policies, procedures, and practices of the assigned program area; individual counseling techniques; and, or the ability to rapidly acquire, the assigned campus's organizational procedures and activities.
Working knowledge of student services programs outside the immediately assigned program.
Ability to analyze complex situations and choose effective courses of action; advise students individually and in groups on complex matters; and select appropriate techniques for sensitive or argumentative personal interactions.
Ability to interpret and evaluate problems, define them, draw valid conclusions, and project consequences of alternative courses of action.
Ability to carry out professionally complex assignments without detailed instructions and maintain cooperative working relationships with diverse individuals.
Valid driver's license.
Ability to comply with mandated reporter requirements and Campus Security Authority reporting and training requirements.
Satisfactory completion of a background check, including a criminal records check.
Must reside in California upon date of hire.

Nice To Haves

One year of experience in the assigned program area.
Excellent oral, written, and interpersonal communication skills.
Knowledge of professional counseling theories and techniques.
Experience collecting, analyzing, evaluating, and presenting data.
Experience with EOP, TRIO, summer student programs, fundraising, event planning, or training.
Knowledge of higher education academic policies and procedures.
Coursework in individual and group counseling, career counseling, and conflict resolution.
Proficiency with standard office equipment and software, including PeopleSoft, Microsoft Office, and database management systems.
Knowledge of university degree requirements and experience developing educational plans.
Bachelor's degree in behavioral sciences, psychology, social work, or a related field.
Three years of progressively responsible experience in a student services program.
Knowledge of and adherence to recognized counseling and advising ethical standards, including ASCA, ACA, NASW, and NACADA principles.
Ability to solve problems, write clear reports, advise students individually and in groups, and promote student success.
Ability to establish effective working relationships with diverse students, families, faculty, staff, administrators, and community members.
Ability to motivate students in a diverse, multicultural environment.
Ability to handle sensitive and confidential information with diplomacy and discretion.
Availability to work early mornings, evenings, or weekends and participate in outreach events, activities, conferences, and travel as needed.

Responsibilities

Coordinate the EOP Renaissance Scholars Program and supplemental services for current and former foster youth, including assessing needs, coordinating resources, monitoring program activities, and recommending ways to support student access, transition, engagement, persistence, and graduation.
Administer recruitment, admissions, and cohort-selection processes, including identifying prospective applicants; reviewing applications, records, eligibility, recommendations, and foster-youth documentation; interviewing applicants; making admission recommendations; and guiding prospective students through application and transition requirements.
Develop and coordinate student programming, including orientation, freshman and senior seminars, Transfer Bridge, mentoring, workshops, cultural enrichment activities, field trips, and related educational experiences.
Administer the mentoring program and coordinate graduate-level internships by participating in recruitment and selection, setting expectations, providing training and work direction, meeting regularly, reviewing work, providing feedback, and coordinating with graduate-program field liaisons.
Coordinate program development and funding, including researching funding opportunities, preparing grant proposals and progress reports, monitoring budgets and deliverables, presenting to prospective funders, and collaborating with campus partners.
Evaluate program activities and outcomes by collecting and analyzing information, monitoring objectives, preparing quarterly, annual, grant, and ad hoc reports, and recommending program improvements to EOP leadership.
Represent and promote the program through committees, foster-youth organizations, conferences, partnerships, outreach, and recruitment presentations; maintain knowledge of relevant legislation and practices and communicate developments to EOP leadership and staff.
Develop and update applications, correspondence, press releases, website content, marketing materials, fact sheets, timelines, and procedural documentation.
Provide counseling and educational programming to incoming Renaissance Scholars in Summer Bridge, including workshops on transition, budgeting, goal setting, and University resources, in coordination with Summer Bridge staff and campus offices.
Provide comprehensive academic, career, financial aid, and personal counseling; assess academic progress, goals, circumstances, and barriers; interpret University requirements; and develop individualized advising and intervention strategies.
Monitor academic progress and educational plans by reviewing PAWS, general education and major requirements, enrollment, academic standing, and mid-semester reports; advise on course and major selection, graduation requirements, grade-forgiveness petitions, and academic planning; and coordinate interventions and follow-up.
Counsel students on financial, career, and personal matters, including financial aid, appeals, educational budgeting, funding, career and employment options, and graduate education; connect students with campus and community resources.
Maintain continuity of student services through regular counseling appointments, documentation of advising contacts and interventions, follow-up monitoring, accurate student records, and liaison work with campus departments and community resources.
Conduct outreach and recruitment, present program admission requirements and services, build relationships with educational institutions and organizations serving foster youth, document activity, and coordinate information with the EOP Director and Admissions and Student Recruitment.
Travel to off-campus locations for recruitment, outreach, partnerships, conferences, and student programming; operate a University, rental, or personal vehicle as needed.
Provide backup EOP counseling and perform other related duties as assigned.