Removal Technician

Catholic Funeral and Cemetery Services of the Diocese of Sacramento•Sacramento, CA

About The Position

The Removal Technician supports the Care Center and Funeral Service Team, primarily by receiving first calls from families and health care providers and transporting human remains and items associated with funeral services. The role includes removals from hospitals, private residences, coroner’s offices, convalescent homes, and other locations, followed by transportation to the funeral home. The technician also assists with funeral services, handles related transportation and errands, and provides professional, empathetic service to families and others.

Requirements

Must hold a valid California Driver’s License.
Must be a Catholic in good standing and have knowledge and understanding of the Catholic Church.
Able to lift at least 100 pounds.
Proficient in Microsoft Office products, including Word, Excel, Access, and Outlook.
Excellent interpersonal and telephone skills.
Strong organizational skills and ability to maintain strict confidentiality.
Professional temperament and appearance.
Ability to communicate effectively orally and in writing, using correct spelling, grammar, and punctuation.
Ability to work with a variety of personalities and cultures with diplomacy, friendliness, and poise.
Ability to work in a team-oriented environment, handle multiple assignments consecutively, and prioritize workload.
Must pass a background check.

Nice To Haves

High school diploma or equivalent is preferred.

Responsibilities

Remove human remains from hospitals, private residences, coroner’s offices, convalescent homes, and other locations and transport them to the funeral home.
Perform answering-service duties and receive first calls, ensuring required information and releases are obtained before removals.
Comply with the professional dress code and use personal protective equipment as needed.
Provide exceptional customer service with empathy and professionalism.
Answer phones and doors in a welcoming and professional manner.
Deliver and pick up death certificate orders from the local Health Department.
Maintain the cleanliness and fuel levels of transportation vehicles.
Assist with funeral services and flower hauling for services.
Assist with evening funeral services.
Perform other duties as assigned.