Remote Vacation Planning Specialist

Hallford Travels•Boulder, CO
•Remote

About The Position

The Remote Vacation Planning Specialist assists clients with vacation planning, coordinates travel arrangements, and provides guidance throughout the booking process. The role is suited to service-oriented individuals interested in the travel industry who can work independently in a remote environment. Responsibilities include researching and coordinating travel options, answering client questions, communicating with suppliers, keeping booking records accurate, and supporting clients before and after travel as needed.

Requirements

  • Strong customer service and communication skills.
  • Ability to work independently in a remote environment.
  • Comfort using email, online platforms, and basic computer tools.
  • Organization and strong attention to detail.
  • Positive attitude and professional communication style.

Nice To Haves

  • Previous experience in customer service or travel.

Responsibilities

  • Provide excellent customer service to clients planning vacations.
  • Research and coordinate travel options, including vacation packages, cruises, tours, and hotel accommodations.
  • Respond to client questions and provide helpful travel-related information.
  • Communicate with travel suppliers to confirm reservations and travel details.
  • Maintain accurate records of client communications and travel bookings.
  • Stay informed about travel promotions, supplier updates, and destination information.
  • Support clients before and after travel when needed.

Benefits

  • Flexible scheduling options.
  • Access to travel industry training and resources.
  • Ongoing support from an experienced travel team.
  • Travel industry perks and supplier discounts when available.
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