Remote Travel Specialist
About The Position
The Remote Travel Specialist helps families plan vacations suited to their group’s needs, including theme-park vacations, family-friendly cruises, beach resorts, holiday getaways, and multigenerational trips. The specialist consults with families about their priorities and researches and compares destinations, accommodations, activities, dining, and transportation options. The role also supports clients through reservation procedures, booking-detail verification, payment deadlines, travel preparation, and follow-up. Previous travel-industry experience is not required; training and continued destination education are provided.
Requirements
- Must be at least 18 years old.
- Must reside in the United States or Mexico.
- Reliable internet access and a computer or compatible device are required.
- Strong listening and communication skills.
- Excellent organization and attention to detail.
- Comfort discussing budgets and family needs.
- Ability to manage multiple travelers and deadlines.
- Ability to work independently.
- Willingness to complete training.
Nice To Haves
- Customer service, hospitality, or planning experience is helpful but not required.
Responsibilities
- Consult with families about travel dates, budgets, children's ages, interests, and accommodation needs.
- Research family-friendly resorts, cruises, hotels, attractions, and vacation packages.
- Compare room layouts, connecting-room options, dining plans, kids' programs, and included activities.
- Identify transportation needs between airports, hotels, ports, and attractions.
- Prepare organized vacation options that address each family's priorities.
- Explain important differences between destinations and properties.
- Assist clients with reservation procedures and confirmation reviews.
- Verify traveler names, ages, dates, room categories, and booking details.
- Track deposits, payment deadlines, documentation, and reservation requirements.
- Provide preparation reminders and destination information.
- Maintain organized and confidential client records.
- Communicate relevant schedule or reservation changes.
- Follow up with families before and after their vacations.
- Participate in training and continued professional education.
- Build repeat business and referrals through attentive client service.
Benefits
- Training and continued destination education are provided.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
