Remote Travel Planning Specialist

Hallford Travels•Boca Raton, FL
•Remote

About The Position

This remote role supports clients throughout the travel planning process. The specialist answers travel-related questions, helps research and coordinate arrangements, communicates with suppliers, and provides support before and after travel as needed. The opportunity is suited to service-oriented people with strong communication skills who are interested in the travel industry.

Requirements

  • Strong customer service and communication skills.
  • Ability to work independently in a remote environment.
  • Comfort using email, online platforms, and basic computer tools.
  • Organization and strong attention to detail.
  • Positive attitude and professional communication style.

Nice To Haves

  • Previous customer service or travel experience is helpful but not required.

Responsibilities

  • Provide excellent customer service to clients planning travel.
  • Research and coordinate travel options, including cruises, vacation packages, tours, and hotel accommodations.
  • Respond to client questions and provide helpful travel information.
  • Communicate with travel suppliers to confirm reservations and travel details.
  • Maintain accurate records of client interactions and bookings.
  • Stay informed about travel promotions, supplier updates, and destination information.
  • Support clients before and after travel when needed.

Benefits

  • Flexible scheduling options.
  • Access to travel industry training and resources.
  • Ongoing support from an experienced travel team.
  • Travel industry perks and supplier discounts when available.
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