Remote Sales Supervisor - Virtual Engagement Solutions

Medtronic

2d•Remote

About The Position

Virtual Engagement Solutions (VES) is focused on expanding customer reach, increasing engagement with existing and prospective accounts, and driving commercial growth through remote customer interactions. VES partners with sales leaders across multiple Medtronic Operating Units to identify opportunities, support market development initiatives, and improve access to Medtronic therapies through a scalable virtual engagement model. This role leads VES activities across the North, East, and West regions of India, supporting a broad portfolio of businesses and customer segments. The position is preferably based in Gurugram, with Mumbai also considered, and operates in a primarily office-based environment where virtual engagement is the primary mode of customer and stakeholder interaction. Travel is expected up to 10% for business reviews, team engagement activities, customer meetings, and key stakeholder interactions. The Remote Sales Supervisor will lead the expansion and execution of the Virtual Engagement Solutions (VES) model across North, East, and West India. This role combines people leadership, strategic account management, pipeline oversight, business development, and cross-functional collaboration to drive commercial growth through remote sales channels. The position is responsible for building team capability, supporting market expansion, and delivering commercial objectives across multiple Operating Units.

Requirements

Bachelor's degree with a strong academic record
A minimum of 8 years of relevant experience
5+ years of team management, product marketing, sales leadership, or commercial management experience.

Nice To Haves

Experience within the medical device, healthcare, life sciences, pharmaceutical, or related healthcare industry.
Experience managing inside sales, remote sales, contact centre, virtual sales, or customer engagement teams.
3+ years of people management experience leading, coaching, and developing teams of 6-7 or more direct reports.
Experience supporting multiple business units, product portfolios, or matrixed commercial organisations.
Knowledge of account development, market expansion, customer engagement strategies, and data-driven sales performance management across diverse geographic regions.

Responsibilities

Build, lead, and develop a high-performing team of 6-7 remote sales representatives to deliver annual operating plan objectives across assigned regions.
Manage and grow a portfolio of strategic customer accounts, driving engagement, opportunity development, and commercial outcomes through virtual interactions.
Partner with commercial leaders and stakeholders across multiple Operating Units to identify growth opportunities and execute market development initiatives.
Expand Medtronic's presence within new and underserved accounts through targeted remote engagement strategies and customer outreach programmes.
Monitor sales pipelines, account targeting activities, opportunity progression, forecasting, and reporting to maximise commercial performance.
Coach and develop direct reports through performance management, capability building, and sales effectiveness initiatives.
Analyse sales performance data, market trends, and customer insights to identify opportunities for revenue growth, market share expansion, and process improvement.
Lead planning, coordination, reporting, and implementation of VES projects and operational initiatives across supported businesses.