Remote Operations Center Specialist

Beusa Energy Group • The Woodlands, TX

2d • Onsite

About The Position

The Remote Operations Center (ROC) Specialist is responsible for providing continuous monitoring, operational oversight, and first-line support for Dynamis' fleet of mobile power generation units embedded within the Dynamis Engineering Department. This role ensures reliable 24/7 system surveillance, timely detection of issues, and accurate documentation of events through the company ticketing tools. ROC Specialists play a critical role in bridging real-time operations with technical escalation by coordinating with Product Support Engineers (PSEs) and field personnel. The ROC Specialist provides essential frontline operational assurance, including the ability to remotely operate units when onsite operators are unavailable. This position is ideal for individuals with strong organizational skills, attention to detail, and a passion for ensuring reliability in mission-critical energy operations.

Requirements

• Must be legally authorized to work in the United States without the need for sponsorship.
• Must be at least 18 years of age or older.
• Successfully passes all applicable general pre-employment testing including but not limited to: background check, pre-employment drug screening, pre-employment fit tests, pre-employment aptitude and/or competency assessment(s).
• Daily in-person, predictable attendance in The Woodlands, TX.
• Valid U.S. Driver’s License required.
• Proficiency in spoken English language.
• U.S. High School Diploma or GED.
• Typically, 2 years of experience in electrical/controls troubleshooting.
• Basic knowledge of electrical devices such as relays, transducers, and sensors.
• Ability to read and interpret electrical/controls drawings.

Nice To Haves

• Knowledge of industrial equipment and turbine control systems (e.g., Woodward GAP, GE Proficy Machine Edition, Siemens S7, Allen Bradley RSLogix).
• Knowledge of power generation packages such as MTU, LM2500, or CAT.
• Experience analyzing live and historical data from programmable logic controllers (PLCs), control systems, telemetry platforms, or industrial equipment to identify trends, anomalies, and emerging operational risks.
• Experience using data and analytics platforms such as Databricks to query, organize, analyze, or support modeling of operational and equipment data.
• Experience using real-time monitoring and visualization tools such as Grafana to monitor equipment performance, alarms, operating conditions, and trends.
• Ability to read and interpret PLC programming languages, including ladder logic, function block diagrams, and structured text.
• Experience creating and maintaining ROC, operations, reliability, or departmental dashboards that provide actionable information to operators, technical teams, and leadership.
• Experience using Microsoft Power BI to develop reports, dashboards, data visualizations, and key performance indicators.
• Experience supporting predictive or prescriptive analytics, alarm rationalization, condition monitoring, or other data-driven reliability initiatives.
• Experience integrating or working across telemetry, historian, case management, and reporting systems to support operational workflows and continuous improvement.
• Ability to work within a team concept to successfully complete assigned tasks.
• Ability to take instruction well and interact with other employees in a positive manner within the framework of assigned work groups.
• Efficient at Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Knowledge of GE and other gas turbine related controls programs.
• Successfully completes New Hire Safety Orientation and annual recertification.
• Able to interpret electrical/controls drawings.

Responsibilities

• Monitor the Dynamis data telemetry platform to ensure real-time operational awareness of power generation assets.
• Accurately create, manage, and track tickets, ensuring all events, issues, and actions are properly documented.
• Provide first-line operational support to customers and field personnel, escalating issues to Product Support Engineers as needed.
• Remotely operate equipment when onsite operators are unavailable, ensuring safe and reliable continuity of operations.
• Review and analyze system alerts, alarms, and performance trends to identify potential risks or required interventions.
• Support coordination of incident response and troubleshooting with PSEs and other engineering staff.
• Maintain 24/7 situational coverage within the Remote Operations Center, ensuring seamless shift handover and communication.
• Performs other related duties as assigned to assist with successful operations and business continuity.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED