Remote Observation Assistant

Allina Health•Minneapolis, MN

6d•Remote

About The Position

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career. This position provides continuous observation and surveillance of assigned patients, creating and maintaining a safe environment for patients assigned to monitoring. It requires dedicated attention to observing patients with no outside distractions and notifying the nurse and other clinical staff via communication equipment. The role demands constant vigilance.

Requirements

Must be 18 years of age with education and/or experience needed to meet required competencies as listed on the job description
Successful completion of Certified Nursing Assistant (CNA) program OR:
Completion of the Allina Health Nursing Assistant Academy Program OR:
Previous direct patient care experience

Nice To Haves

High school diploma or GED
2+ years of telehealth experience with patient interaction
2+ years of demonstrated computer experience with systems such as Microsoft Suite

Responsibilities

Visual Monitoring of patient(s).
Monitors and redirects up to twelve (12) patients at a time.
Calls the bedside staff if there is an issue.
Makes observations/collects and reports data.
Maintains eye and concentration on screen at all times and never leave monitor station unattended.
Ensures that patient information is entered and sent into system.
Introduces self to patients over Continuous Visual Monitoring system.
Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others.
Attends to patients needs promptly, giving full attention when providing care.
Verbally redirects patient over communication device.
Manages technical and support systems with unit personnel and inter-departmental hospital services to facilitate communication and access to pertinent data and/or supplies needed for patient care.
Notifies Registered Nurse (RN) on unit if cart or system is not working correctly, including if viewing of patient is lost.
Records and checks all required information on requests, requisitions and/or computer entry to other departments.
Processes and facilitates the coordination of orders in proper sequence including multi-step orders.
Completes computer and/or hardware related issue prevention and maintenance tasks including follow-up to ensure resolution to outstanding issues.
Contributes to an environment that is safe for patients, visitors and employees.
Reports environmental risks or equipment malfunctions to supervisor.
Uses equipment following policies, procedures and manufacturer directions or standards.
Participates in learning and other opportunities for developing and maintaining competence in role.
Other duties as assigned.