Remote Experience Assistant
Price Ford Lincoln•Port Angeles, WA
•Remote
About The Position
Price Ford Lincoln is seeking a Remote Experience Assistant to join our team in Port Angeles, WA. This role is vital in delivering exceptional customer service and support, ensuring our clients have a seamless and positive experience with our dealership from a remote setting.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work independently and manage time efficiently in a remote setting.
- Strong organizational skills and attention to detail.
- Customer-focused attitude with a dedication to providing outstanding service.
- High school diploma or equivalent; additional education or experience in customer service is a plus.
Nice To Haves
- Basic computer proficiency and experience with CRM software is preferred.
Responsibilities
- Assist customers remotely by answering inquiries and providing information about our vehicle inventory and services.
- Coordinate appointments and follow up with customers to enhance their purchasing experience.
- Work closely with the sales and service teams to streamline communication and customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Utilize various communication tools such as phone, email, and live chat to provide timely assistance.
Benefits
- Competitive pay at $20.00 per hour, paid semi-monthly.
- Opportunity to work remotely with flexible scheduling.
- Supportive team environment and ongoing training.
- Access to company resources and employee discounts.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
