Remote Customer Service Representative

Globe Life AIL - Lisa RusselKansas, IL
Remote

About The Position

Build a Career That Fits Your Life Ready to achieve professional success without sacrificing valuable family time? Join our fully remote team and enjoy the flexibility to create your own schedule, work from home, and build a rewarding career with unlimited growth potential. We're looking for motivated, service-driven individuals who are passionate about helping others. As a Remote Customer Service Representative / Client Benefits Representative, you'll connect with clients who have requested information, answer questions, explain benefit options, and help families make informed decisions—all while working from the comfort of your home. No previous insurance experience is required. We provide comprehensive training, mentorship, and licensing guidance to help you succeed.

Requirements

  • Strong communication and active listening skills.
  • Excellent customer service and problem-solving abilities.
  • Positive attitude and willingness to learn.
  • Self-motivated with a strong work ethic.
  • Comfortable working independently in a remote environment.
  • Basic computer proficiency and reliable high-speed internet.
  • Adaptable, dependable, and committed to personal growth.

Nice To Haves

  • No previous insurance experience is required.

Responsibilities

  • Meet with clients virtually using Zoom.
  • Deliver exceptional customer service and client support.
  • Explain life, accident, and supplemental health benefit options.
  • Guide clients through the enrollment process.
  • Build lasting client relationships through trust and professionalism.
  • Maintain accurate client records and follow-up documentation.
  • Participate in weekly training and leadership development.

Benefits

  • Health Insurance Reimbursement
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Career Advancement
  • Leadership Development
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