Remote Client Support Specialist

AO Globe Life • Richmond, VA

20h • Remote

About The Position

AO Globe Life is actively hiring professionals who are ready to step into a fully remote, people-focused career with long-term growth potential. If you’ve worked in customer service, retail, hospitality, healthcare, or another client-facing role, this opportunity allows you to apply your experience in a more structured, growth-oriented environment. With inbound client interest, hands-on training, and ongoing mentorship, you’ll have the support needed to succeed while building a meaningful career from home. For more than 70 years, AO Globe Life has supported working families nationwide through partnerships with unions, credit unions, and veteran organizations. Our remote-first model focuses on service, mentorship, and long-term career development.

Requirements

• Strong communication and interpersonal skills
• Organized and comfortable using digital platforms
• Self-motivated professionals who work well independently
• Must be authorized to work in the United States
• Reliable internet and a Windows-based computer with webcam

Nice To Haves

• Experience in customer-facing roles (preferred, not required)

Responsibilities

• Meet with clients virtually using Zoom
• Walk individuals and families through available programs
• Answer questions and guide clients through next steps
• Support clients through onboarding and ongoing communication
• Maintain simple digital records and follow-up
• Deliver a professional, client-first experience
• Participate in training, mentorship, and development sessions

Benefits

• 100% remote — eliminate commuting and gain flexibility
• Clients have already requested information
• Transfer your existing skills into a new career path
• Structured training and consistent mentorship
• Clear advancement pathways into leadership roles
• Long-term growth supported by performance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed